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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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I love these outfits a lot. Some are for the bigger woman so I would recommend carrying a limited extra small.
Clothes are great... but I wish it wouldn't take so long to get as I didn't know they where from over seas but other then that
The items where great :)
Just about everything I received was poor quality, overpriced and one garment arrived dirty, with stains on it. I'm so disgusted
It wasn't easy to make contact to arrange a return. I didn't ha e any notification of delivery and so had nothing to refer to when I was trying to arrange a return.
Took a long time to receive these items but very satisfied with products.
The shoes are lovely, they aren't a shoe for moving in, possibly only for photo shoot
Was so easy to order Not so easy to send back lack of communication it's still sitting on my desk!
Disappointed because I had to wait so long just to get items that doesn't fit correctly
The items are ordered were good quality for the price. The shipping was the expected amount of time for something that comes from China.
Disappointed at how the bust area didn't fit right.
The delivery took about a month so I can't use it for its original purpose. Also the dress looks very cheap
The dress caught my eye on Facebook and I have a photo shoot coming up, so I ordered it for my model.
The dress caught my eye on Facebook and I have a photo shoot coming up, so I ordered it for my model.
Products took too long to arrive the clothing is not how its shown on website very disappointed will not be ordering clothing from this site
I have struggled with this site.
The items ordered do not fit anything like the pictures. The quality is poor and I'm trying to get a refund and send these items back
Over all Wonderful customer service. During the hard times they where quick to respond to any questions I had.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

