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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Before I ordered I took my measurements and compared them with your sizing charts. Even though that was done half the outfits were still smaller than expected. Quality control is really needed in reference to the sizing.
Took a bit longer to arrive but I was very happy with the jumpsuit. I had to wear black Leggins under as the jumpsuit is see through.
Too long for received my order and I'm missing a tank top and a sweater.
Products are of great quality and service was good.
Not everything works at all the sizes they sell. Best to keep a logical eye. If it looks like you need a certain body type to wear it but they are selling 1x. Don't bother.
$35 for a top and bottom dress that are completely different material and color? Rip off
Unfortunately, the photos are untrue. They're hiding important parts. For example, there is no back to the top, or the soles of the sandals are very low and thin. That's very deceptive.
I just wish it didn't take so long for the product to ship. It took me almost a month from when I originally ordered it to receive it. Also, these run small so be sure to order a size or two up if you want it to fit.
Bad quality, expensive, took a long time to receive.
Rather disappointed about the colour, other than that they are nice. Good quality.
When you see the items online they look different at what you thought from
The pictures
I waited for months for my order and when I did receive it it was the wrong item!
Good, fast experience so far. Just waiting on my refund.
Now I'm stuck with clothes that don't fit or are
Broken. Not cheap either.
Great, hopefully will order more in the future ed I will
Great, hopefully will order more in the future
I waited entirely too long for these items to come and be so disappointed. I expected better quality. I ordered four items and two of them are not even items I can wear. I also had to place a customer service inquiry just to find out when my order would ship because it stayed in processing past the time window specified in their policy. One dress I got was actually what it advertised but was very thin, and then the jumpsuit that arrived well after my other items fit and was cute. Ultimately, I've bought cuter and better items for less with other retailers so in the future I don't care how appealing the ad is, I won't be going to ChicMe for clothes. Maybe I'll be brave enough to try shoes or accessories, but def not clothes.
When I had a question regarding expected delivery, Customer Service was very quick to respond and provide me with the link for tracking.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

