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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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I loved one out of 2 of the dresses I received. One of the dresses were just too tight. The second dress fit perfectly.
The material isn't feel sturdy. U get what U pay 4.
Le temps de livraison est hyper long je l'avais commander pour le baptême mon fils un mois avant et je l'ai reçu après
As long as you look at the websites size guide and just don't automatically think your normal size will be the website same sizing you cant go wrong. Really lovely clothing that you dont see on the high street and good prices. Will shop again x
I ordered for vacation took to long to get it, it arrived after I was already gone
My order arrived quickly, and well packaged. I love the dress, and it fits perfectly! The product was just as described, and I couldn't be happier with my purchase! :)
I placed a order on this website, and it took almost 4 weeks for me to receive all of the items. On the website the clothes look so pretty, and very fashionable. BUT... In person that is another story, and when I received my order the clothes look horrible. Every single item look super cheap, and I'm totally not satisfied with my order. The bodysuit is very cheap looking, the t shirts are cropped t shirts/very boxy looking, and the blouse have cheap silver buttons on them. The shipping cost is also ridiculous, and if you don't spend a certain amount of money on your order then they double the shipping cost. Smdh I tried them out thinking that this would be a new website for me to purchase clothes, but they will never get my money again! The quality of all of their items are very POOR QUALITY, and they aren't even worth wearing. I don't even feel like going through the hassle of returning the items so, I'll just give them to the goodwill.
No problem with customer service, product is not ok.
The product was on the slow side in shipping and a little low on the quality but we was looking for this style of shoe and thes is the only place we found that had them
Love this shirt, very relaxed and cute!
Looks like on the picture, good size
Blouse received was poorly made and grossly different than the picture.
כל מה שקיבלתי היה בול, הבדים נעימים, הזמנתי גם סט ביקיני עם חולצת בטן שקופה ולא קיבלתי! חבל
The items i ordered were, except for one all exactly like on the picture and had a good texture and fit well. It took a long time though until they arrived. (about 3 weeks)
This was my first time ever ordering from you guys, and I REALLY wanted this specific outfit. Bought it, paid the extra shipping to get here faster before my birthday came around. Was late- not too mention, anytime I got in contact with someone- "the tracking number is ————" Put the tracking number in for 4 days straight and nothing was available. Got the product AFTER my birthday, only for it to be super see through. Not a great first impression.
The size was not the size I expected. The material was not what I expected.
If i can give this company a zero i would! The stuff i received does not fit the blouses descriptions and fault advertisement and the quality is cheap material! Do not shop at this store took 2 months to get my ordered...
Love the clothes, I just wish they were more consistent with sizes. Some clothes fit just right while others (pants and dresses) you need to order about 2 sizes bigger. Just lost 44 pounds and was hoping for new summer clothes, but only half of it works.
The thoroughness was definitely there. They followed through to make sure I recieved my package. The product was great quality and just as described
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

