Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
















Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Would prefer if it arrived sooner, takes a long time.
Ordered tops over a month before they arrived. Messaged CSR Vicky about items and was told that it normally takes 8-20 days from ordering to arrived.
Response was generic and never answered my questions.
Only after threatening to cancel my £80 purchase did I receive my order 5 days later.
1 top was damaged and 1 was completely different from what was shown on the site. Had ebeen trying to contact company to advise that I want toreturn but unable to get a response
Too over 1 month to come, with NO communication from the company. I finally get my items, 1 shirt is missing, the other outfits and shirts are cheaply made with very cheap material. I wasted over $100 dollars just trying you out. But, you'll NEVER get another one of my hard earned dollars again. Please refund me fir the item I never received.
Quick easy and price's are very good. Now I just have to wait and see what type of quality the clothes are.
I found exactly what I was looking for at a good price
Ça prends un peu trop de temps pour recevoir les articles.
Waiting for my order to enable me place more orders in future. Thank you.
Waiting for my order to enable me place more orders in future. Thank you.
Customer service are very helpful and sending replacement for broken item
The customer service was okay the clothes are too small
Been great! I have absolutely no complaints! Love the jumper, have had MANY compliments and will likely order another!
Sizes seem to be off. Mediums can be too big or too tight. Hit or miss.
I would recommend this site to anyone the dress was true to size I loved it and will be shopping again
I have sent all back for a refund as they were too small.
Please refund me correctly
The jeans look as pictured but the waist is to small and the ankle part is small and tight.
Order large if you wear a medium. Most items are too small
They take way to long to arrive you have to pay over 6 pounds delivery so expect them within a couple of days
I wish it would come faster. At one point I didn't think it was even coming.
My order took at least four weeks to come! I was very unhappy about the delivery time. Items were not as exciting/ decribed in the picture.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

