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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,276
This company responds to reviews on average within 16 days

Instant Feedback

238,291 reviews

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
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Cheap fabric
July 13, 2021
Updated review

Would prefer if it arrived sooner, takes a long time.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2021

Would prefer if it arrived sooner, takes a long time
June 7, 2021
Previous review

Would prefer if it arrived sooner, takes a long time.

Date of experience: May 7, 2021
GB
1 review
0 helpful votes
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Very poor customer service.
July 13, 2021

Ordered tops over a month before they arrived. Messaged CSR Vicky about items and was told that it normally takes 8-20 days from ordering to arrived.
Response was generic and never answered my questions.
Only after threatening to cancel my £80 purchase did I receive my order 5 days later.
1 top was damaged and 1 was completely different from what was shown on the site. Had ebeen trying to contact company to advise that I want toreturn but unable to get a response

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2021
Nevada
1 review
0 helpful votes
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Very Disappointed Customer!
July 13, 2021
Updated review

Too over 1 month to come, with NO communication from the company. I finally get my items, 1 shirt is missing, the other outfits and shirts are cheaply made with very cheap material. I wasted over $100 dollars just trying you out. But, you'll NEVER get another one of my hard earned dollars again. Please refund me fir the item I never received.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2021

Quick easy and price's are very good
May 9, 2021
Previous review

Quick easy and price's are very good. Now I just have to wait and see what type of quality the clothes are.

Date of experience: May 9, 2021
California
1 review
0 helpful votes
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Love the clothes
June 13, 2021

I found exactly what I was looking for at a good price

Date of experience: June 13, 2021
Georgia
1 review
0 helpful votes
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Ok
July 13, 2021

The item took too long to receive and there was a missing belt when it did you hear.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2021
France
1 review
0 helpful votes
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Livraison longue
June 13, 2021

Ça prends un peu trop de temps pour recevoir les articles.

Date of experience: June 13, 2021
GB
1 review
0 helpful votes
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Happy
June 13, 2021

I was satisfied with my choices although sometimes the product doesn't reflect the picture

Date of experience: June 13, 2021
Massachusetts
1 review
0 helpful votes
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Services
June 13, 2021
Updated review

Waiting for my order to enable me place more orders in future. Thank you.

Date of experience: June 13, 2021

Waiting for my order to enable me place more orders...
May 8, 2021
Previous review

Waiting for my order to enable me place more orders in future. Thank you.

Date of experience: May 8, 2021
GB
1 review
0 helpful votes
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Customer service are very helpful and sending replacement for broken item

Date of experience: June 13, 2021
New York
1 review
0 helpful votes
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Too small not worth it
July 13, 2021

The customer service was okay the clothes are too small

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2021
GB
1 review
0 helpful votes
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Maxi dress
June 13, 2021

Wonderful dress and fits me like a glove. Thrilled with it all

Date of experience: June 13, 2021
Canada
1 review
0 helpful votes
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Thank you!
June 13, 2021
Updated review

Been great! I have absolutely no complaints! Love the jumper, have had MANY compliments and will likely order another!

Date of experience: June 13, 2021

Been great!
May 9, 2021
Previous review

Been great! Can't wait to get my order and wear it!

Date of experience: May 8, 2021
California
2 reviews
0 helpful votes
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Sizes
July 13, 2021

Sizes seem to be off. Mediums can be too big or too tight. Hit or miss.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2021
Georgia
1 review
0 helpful votes
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Just right
June 13, 2021

I would recommend this site to anyone the dress was true to size I loved it and will be shopping again

Date of experience: June 13, 2021
GB
1 review
0 helpful votes
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All too small
July 13, 2021

I have sent all back for a refund as they were too small.
Please refund me correctly

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2021
Texas
1 review
0 helpful votes
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Small waist
July 13, 2021

The jeans look as pictured but the waist is to small and the ankle part is small and tight.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2021
Georgia
1 review
0 helpful votes
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Clothes are not true to size
July 13, 2021
Updated review

Order large if you wear a medium. Most items are too small

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2021

Really easy to browse and order
May 9, 2021
Previous review

Really easy to browse and order

Date of experience: May 9, 2021
GB
1 review
0 helpful votes
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Nice to look at
July 13, 2021

They take way to long to arrive you have to pay over 6 pounds delivery so expect them within a couple of days

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2021
Virginia
1 review
0 helpful votes
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Takes a long time
July 13, 2021

I wish it would come faster. At one point I didn't think it was even coming.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2021
Illinois
1 review
0 helpful votes
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Delivery took too long!
July 13, 2021

My order took at least four weeks to come! I was very unhappy about the delivery time. Items were not as exciting/ decribed in the picture.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2021