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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Not satisfied with the product. The material was cheap and not what the picture look like.
Easy transaction, took a bit of time to arrive. Overall quite pleased with the skirts.
Really good very happy took quite a while to get here but overall I'm happy!
Dommage d'acheter de belles chaussures... qui ne sont pas finies! Remboursement obtenu mais pas pour le transport. Donc coût de 9 euros pour des chaussures qui ne peuvent pas être réparées, perte de temps et grosse frustration! A priori tout est à l'avenant sur ce site
Rapide
Description et article correspondant à la photo
It took a while to come but I really do love my clothes, wish my short set fit. Return is too hard
Take to long to receive the package very poor customer service
I ordered four items from the site, and this is the first time I ordered anything from there. The Quality of the items is very bad. Nothing like the pictures. The way the items are put together is very poor. Never again will I purchased from the site. Items have no shape what size ever!
Worst experience ever!
Prompt response for my size exchange request, great customer service
My order came as it should I had no problems with receiving my order in a timely manner I would definitely order with them. Agaun matter a fact I've already placed another order
I was not happy with anything I purchased but it's too inconvenient to return them
I ordered this dress along with another dress from the site. The dress is a true to size. I know coming from China that they would be smaller so my first dress I ordered two sizes bigger and it was huge. This dress I ordered one size bigger and I couldn't even get it halfway up my arms it would not even fit my 12-year-old daughter very disappointed I guess we know why they're so cheap
Super slow shipping, and it is an annoying task to contact the seller. ChicMe simply says they have no idea about your order once they get your money.
Can't really rate... I have not received the merchandise yet! Please don't let me down
Can't really rate... I have not received the merchandise yet! Please don't let me down
Great experience love my dresses. They all 3 fit great. Super excited to actually wear them out!
It took a long time for the package to arrive, but it did.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

