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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Lots of stylish products. My daughter is very picky and found a bathing suit that she absolutely loves!
Loved the first outfit I received, so I came back on for more! Very high quality material for a great price!
Loved the first outfit I received, so I came back on for more! Very high quality material for a great price!
Great choice overall. Not used this before BUT would use them again.
Very easy and straightforward, The sizes are true to size I am a size 10/12 and I ordered a medium very comfortable fit
I love all the different styles of clothes on the website.
I love all the different styles of clothes on the website.
Variety of stylish goods. Many products that are rate to find in my area.
Package was extremely late never got email update and quality of the product is different
It takes a long time for delivery,, but i Love the selections, the models.
Love the selections, the models. Can't wait to get my purchases and try them on.
Your website kept kicking me off. Now it's difficult to return items
It was pretty fast and easy. It came in a good time. I like the dress. It's not exactly what I thought it would be but it will be a great swimsuit cover up.
I had a problem with one sent with shipping number. I contacted them about it. And it was corrected right away I will be ordering more. 5 star rating from me.
I ordered various different items for my birthday but they arrived later than the estimated delivery time and also came in two separate deliveries weeks apart. My birthday was missed so needed to return all of them but the returns process is extremely complex and had to wait for all items to be delivered before returning otherwise I would need to pay two separate shipping fees. Let's hope my refund is granted.
So exciting! A fun outfit to wear for everyday use.
Customer service contacted back quickly and due to Covid I can't return this product however they refunded me back 20% or gave the option of a $5 credit. Not great but I know not to shop with them due to long delivery service and cheaply made clothing
Excelent service. Diseños originales y economicos. Buena calidad
I like the outfits.**** thank you. You need to notify when the material should be coming
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

