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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,297
This company responds to reviews on average within 18 days

Instant Feedback

238,358 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Floral Set
July 7, 2021

I love this set... very sexy... you can dress it up or dress down with sneakers

Date of experience: July 7, 2021
New York
1 review
0 helpful votes
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I love chicme i never have a problem with my orders
July 7, 2021
Updated review

I love this site. I cant complain they have so many options.

Date of experience: July 7, 2021

I love this site
June 2, 2021
Previous review

I love this site. I cant complain

Date of experience: June 2, 2021
Illinois
1 review
0 helpful votes
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It was ok
August 6, 2021

The order did take awhile to get to me and half of what I ordered did not fit. The sizing was inconsistent. The return process is difficult and I do not like that you have to ship it back at your own cost.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 7, 2021
GB
1 review
0 helpful votes
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Miss Ross
July 7, 2021

Good communication and tracking information provided

Date of experience: July 7, 2021
Texas
1 review
0 helpful votes
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Diva
July 7, 2021
Updated review

The shopping experience is good but the wait for the product is to long.

Date of experience: July 7, 2021

The shopping experience is good but the wait for the...
April 5, 2021
Previous review

The shopping experience is good but the wait for the product is to long.

Date of experience: April 4, 2021
Missouri
1 review
0 helpful votes
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Love this dress!
July 7, 2021

It was easy to shop the site, my dress was exactly as pictured. I received the dress in a decent amount of time too. Everything was good!

Date of experience: July 7, 2021
New York
1 review
0 helpful votes
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Not satisfied
August 6, 2021
Updated review

It was easy to order but it took over a month to receive my order. The material of the dresses i brought was very cheap i will be returning.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 7, 2021

It was easy to apply the promo codes and easy to navigate...
June 1, 2021
Previous review

It was easy to apply the promo codes and easy to navigate on the site

Date of experience: June 1, 2021
Texas
1 review
0 helpful votes
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Took a month to get items
July 7, 2021

I would order again only if I have 30 days or more to receive my items.

Date of experience: July 7, 2021
France
1 review
0 helpful votes
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Cheap and poor quality
August 6, 2021

Products looks nice online but when it arrived, I was very disappointed at the quality. The products took long to arrive

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 7, 2021
New York
1 review
0 helpful votes
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Okay
August 6, 2021

I ordered one outfit before and it came out nice so I tried again and most of the clothes were cheaper imitations of what was illustrated in the picture. The items take forever to arrive even after you select express.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 7, 2021
GB
1 review
0 helpful votes
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Good items
July 7, 2021

Simple to use app, Lovley stock of clothing to look though and the delivery of the items was in good timing

Date of experience: July 7, 2021
New Jersey
1 review
0 helpful votes
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Great items
July 7, 2021

The clothing is nice but the delivery is horrible…it takes about a month for the clothing to come…

Date of experience: July 7, 2021
District of Columbia
1 review
0 helpful votes
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I took forever to choose between 2 outfits and when I finally did I chose the WRONG SIZE!. I immediately Chicme online and got nervous when I missed their response. I was also nervous that I couldn't speak to a live person and never got a response to messages. Despite all that I messaged my tracking number along with the true size needed. I totally prepared myself to expect the wrong size, return it, and wait additional weeks to get my true size. Image my face when they actually sent the size I actually needed.
All this to say the communication is poor but Chicme gets the job DONE!

Date of experience: July 7, 2021
TT
1 review
0 helpful votes
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Swimsuits
July 7, 2021

Overall the shopping experience was good. I would have preferred if they sent a confirmation email that it was delivered however or offer better tracking but overall it was a good experience.

Date of experience: July 7, 2021
New York
1 review
0 helpful votes
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Easy to order but took a long time
August 6, 2021

It was easy to order but took a long time and I am not satisfied with the dresses.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 7, 2021
Canada
1 review
0 helpful votes
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The quality is super cheap
August 6, 2021

I don't care for this products cheap material I will never reference any to your website

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 7, 2021
Minnesota
1 review
0 helpful votes
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Nice material
July 7, 2021
Updated review

Easy nice to shop. Good clothes. I like and will love to keep shopping

Date of experience: July 7, 2021

Easy to shop
June 2, 2021
Previous review

Easy to shop

Date of experience: June 1, 2021
Pennsylvania
1 review
0 helpful votes
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Never again
August 6, 2021

Clothes not like pics. Takes too long to receive. Paid for expedited shipping, still didn't receive until over a month later.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 7, 2021
Mexico
1 review
0 helpful votes
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Nice clothes, careful to chose sizes.
July 7, 2021
Updated review

Products are same as the pictures, ones with more quality than others, but prices are a reference! Delivery in 4 to 5 weeks!

Date of experience: July 6, 2021

Good let's see the products and delivery...
June 1, 2021
Previous review

Good let's see the products and delivery...

Date of experience: June 1, 2021
Iowa
1 review
0 helpful votes
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Excellent
July 7, 2021

I really liked the clothes and the material is good and the sizes are correct.

Date of experience: July 6, 2021