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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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I would probably not order again bc the size chart is very off it makes you order the wrong size
Expected the dress to be cotton fabric or better quality. It was too flimsy and cost too much!
Material is cheap and took forever to deliver. 2 months when it said 7 to 14 days.
Idk who these clothes are for, but they're clearly not for me. I've tried going up sizes for pieces abs they still don't match the measurement guides. I typically wear a medium, with an athletic build.
It took way too long to get shipment and most of the clothes I was not happy with
Speedy response! Had to change the size shortly after the purchase order was made, and they were quite cooperative and courteous. Nice quality, and very competitive prices!
This was my first experience shopping with ChicMe. I was not % satisfied with the items because even though they were all medium, the all had a different fit, some were too small or too big.
It would have been nice if the company would have a prepaid return package for their customers.
Options are fun, fit and quality is always ether than expected.
Just order in advance and all will be well!
Great! Cute dresses for good price and I can't wait to receive them! Once received, the sizes were very small, material was not quality and neither was the design. I was a bit disappointed. The shipping took longer than expected and I was planning to use for my wedding, which I had to use a different dress I purchased elsewhere.
Great! Cute dresses for good price and I can't wait to receive them!
After I sent a message telling them the order site refused to honor the discounts I had signed up for, the support person blamed ME, saying I must have "forgotten" to add a discount. The reality was they took my money without a final payment screen, and this should be illegal. This is typical scammer behavior seen in companies who use slave labor.
Takes too long to update and ship will make a better customer experience
I will be ordering again from them! Shipping took
Longer than than what I thought it would.
Good value for price, Customer service is excellent. (Delivery quite long but overall good experience)
Took too long to arrive. Items did not fit on arrival. I am trying to return the items. Wish me luck
Item run extremely small and did not fit even though I used the sizing guide.
Shipping takes awhile to receive packages. Other than that I like the items I purchased with ChicMe
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

