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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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I paid express delivery and it still arrived over 2 weeks late. I asked if they can refund at least the express shipping and was told no. So heads up to all.
Arrived quickly. As described. Top was as described and looked great with my white jeans
I didn't know it will take that long to receive my items. When you are ordering It don't tell you if the items are being shipped from oversees. I what order any items from oversees again.
Aweful. Both outfits were poor quality, I honestly could not wear them and had to throw in trash! Don't waste your money!
The experience was fine. I was sceptical after reading all the bad reviews
This is a one time purchase. Low quality and items don't look like picture
Very Disappointed. Did not like the material or the fit.
What is the point of requesting a review of my experience if you have already decided that it was "SIMPLE AND EASY?". This is marketing fraud! You need to re-set all fields to be empty to allow customers enter their own texts to describe their honest opinions of your products and their experiences with your service.
It was fine, you have some very nice pieces. They are so pretty.
It was fine, you have some very nice pieces. They are so pretty.
It was fine, you have some very nice pieces.
Cute stuff, true to size. Check their sizing chart
They took a while to get here but worth the wait. They run a little big which is opposite of what i expected. And the bottoms are bigger than the tops. If you dont know if you should get small or medium, get small
I was leary at first But I calmed down after a few email messages with customer service. Then I was pleasantly surprised when I received my package. Everything was perfect... Nothing needed to go back. I AM A HAPPY CAMPER!
Good experience and will try it again as I received it on time and some of the dresses were amazing
I loved all the tops I ordered! Everything was true to size but the eyelet top! Way too small! Would like to exchange for a larger size!
I'm sure be fine if I bought more things but what I did buy was cheap and wasn't pricewise cheap the shipping to take a long time
Amazing service, amazing quality of clothing, very sexy but classy it's exactly my taste!
Amazing service, amazing quality of clothing, very sexy but classy it's exactly my taste!
Love the dress. Looks like pictures but doesn't have much stretch. I'm still going to rock it! Fast delivery!
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

