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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,358
This company responds to reviews on average within 18 days

Instant Feedback

238,550 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Candace A.
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The clothes are cute, but cheaply made. And the worst part of all, it took almost an entire month for me to receive my order.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 11, 2021
Illinois
1 review
0 helpful votes
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Clothing / customer service
July 12, 2021

Clothing was very big! Nothing like the website shows. Customer service was awful when trying to reach - I did express shipping on my items and had to wait a little over a month. Not only that but they wouldn't refund my express shipping! Since it states 8-10 days on their website. They also sent two different packages and I still haven't received the other one.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 11, 2021
GB
1 review
0 helpful votes
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Wrong sizing
July 12, 2021

Ordered xl which were not xl ordered 7 items only 2 fit one was size sml which I didn't order
Loved the goods had they fit how do I return

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 11, 2021
Ohio
1 review
0 helpful votes
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Cheap
July 12, 2021

The material was very cheap didn't look like the picture very thin cheapy material not worth the money and it took forever to receive.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 11, 2021
DO
1 review
0 helpful votes
Follow Coleen R.
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The items on your website is not as advertised. Everything I ordered was of poor quality. Never again would I order from Chicme.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 11, 2021
New York
1 review
0 helpful votes
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Horrible
July 11, 2021

Item poorly put together. Does not look like the photo at all! Also it took FOREVER to come! I will never purchase anything from this company again.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 11, 2021
New Jersey
1 review
0 helpful votes
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Disappointed
July 11, 2021

I was so excited to receive the items I ordered. I ordered my normal size and none of the items fitted. So I wanted to return. I emailed an received a response quickly. I was offered 2 options for the return $10 off next order I ordered the larges size available or a partial refund of 20%. I would not need to return. I have 5 items that I am paying for and can't wear. I would not recommend ordering. Sizes are terrible.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 11, 2021
Georgia
1 review
0 helpful votes
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Low quality
July 11, 2021

I took a gamble. Smh. The materials was not as expected. The fabric was cut weird and sewn on weird. Just terrible.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 11, 2021
Georgia
1 review
0 helpful votes
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Shipping takes too long
July 11, 2021

The shipping experience is not the best and all items are not true to size. Runs much smaller than expected

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 11, 2021
Georgia
1 review
0 helpful votes
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Cheap Clothes
July 11, 2021

Not what I expected clothes on site looks cute but when they arrived they were very poor quality

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 11, 2021
New York
1 review
0 helpful votes
Follow Karleen T.
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Fabric is horrible, nothing fit, and I can't return anything… garbage

Date of experience: July 11, 2021
Georgia
1 review
0 helpful votes
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Very dissatisfied
July 11, 2021

One item was ripped and the others were two small. Also, haven't received refund and paid to ship items back.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 11, 2021
Texas
1 review
0 helpful votes
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Pleasantly Surprised!
July 11, 2021

Honestly, I wasn't sure if this was going to work out as a successful purchase or not. The price seemed too good to be true and the shipping was going to take a handful of weeks. When the shoes I bought arrived nearly a few days early and were exactly what the photo showed, I knew it was a solid win. The quality is great and the size was exactly what we ordered and expected. We will definitely use ChicMe again!

Date of experience: July 11, 2021
GB
1 review
0 helpful votes
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Very upset the clothes were terrible miss shaped not liked advertised. Non fitted sent them back signed for Royal Mail and no refund
£86 owed to me

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 11, 2021
Minnesota
1 review
0 helpful votes
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What's the hold up?
July 11, 2021

Products were shipped separately after waiting a month I finally received 1 of my products. I am still waiting for the rest of my order going on 2 months after my purchase. I will never order from this site again. Respectfully,

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 11, 2021
Washington
1 review
0 helpful votes
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Never received my order
July 11, 2021

Never received my order so who do I talk to about this

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 11, 2021
Texas
1 review
0 helpful votes
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Aun no llega mi pedido
July 11, 2021

Mi pedido de hace más de un mes aun no me llega a mi casa... eso me desagrada mucho

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 11, 2021
California
1 review
0 helpful votes
Follow Klaudia E.
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Not worth the wait
July 11, 2021

I guess you get what you pay for. I had to wait over a month for mine to arrive and it's just a plain cotton dress that you can get at any discount store. The only way I will ever order from this company again will be if it's something that I don't need anytime soon and they offer free shipping. If you have to pay for shipping please go look elsewhere and save your money.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 11, 2021
Florida
1 review
0 helpful votes
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Brilliant customer service
July 11, 2021

Made it so easy to return my items. Brilliant friendly service.

Date of experience: July 11, 2021
GB
1 review
0 helpful votes
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Clothing
July 11, 2021

Took quite a while to arrive. Dress is not the fabric I imagined but other two items are good value for money.

Date of experience: July 11, 2021