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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,366
This company responds to reviews on average within 18 days

Instant Feedback

238,566 reviews

We monitor reviews for authenticity

Puerto Rico
2 reviews
0 helpful votes
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Heart Cheetah Print
August 18, 2021
Updated review

Unfortunately the skirt is smaller for me.
Meanwhile the item received faster.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2021

Problem with fill address
July 14, 2021
Previous review

Problem with fill address

Date of experience: June 14, 2021
Ohio
1 review
0 helpful votes
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Wow
August 18, 2021

I think it takes too long to get the product I wish there was a faster way to receive

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2021
Georgia
1 review
0 helpful votes
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Overall it was ok but will be more selective of my choice next time

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2021
Georgia
2 reviews
12 helpful votes
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Runs Small
August 18, 2021

According to the size chart, I would be a small so that is what I ordered. The bathing suit is so small it doesn't even fit me and bathing suits are not eligible for return. Very disappointing.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2021
Kentucky
1 review
0 helpful votes
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I paid for expedite shipping for shoes meant for a wedding and I did not receive them. Customer service did not answer the phone nor does emailing help. The shoes came in a box that looked like that they been in a fight with Mike Tyson. Horrible experience. This was my first and last time ordering anything from this company.

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Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2021
Illinois
1 review
0 helpful votes
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3 out of 5
July 19, 2021

The delivery took to long but with clothes go a size up besides that nice clothes

Date of experience: July 19, 2021
Maryland
1 review
0 helpful votes
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Items did not fit
August 18, 2021

Shopping experience was not good. My items did not fit.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2021
Virginia
1 review
0 helpful votes
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Return items
August 18, 2021

I ordered 6 outfits. 3 of them looked great but the other 3 did not fit. I want to return them or exchange them for other outfits. They sent me this message

"Sorry,how about we can offer a 5$ cash coupon plus 10% off discount coupon for you, Or we will give you 20% refund, which way you prefer? You can also give it to your family and friends or sell it.if not,we can support the return
Please note the following items cannot be returned or exchanged: Swimsuit, lingerie, bodysuits, swimwear, jewelry, mask and accessories.
Have a nice day."

Hiw is this fair to me. I should be able to send back the outfits and get my money back in full. What they are offering is not even worth what I paid for. Those outfits were $73 all together. No one has responded to me either. This is bad service. I am not a happy customer.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2021
Nebraska
1 review
0 helpful votes
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Won't buy again
August 18, 2021

The shirts do not fit like they look on the models. Won't buy again

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2021
California
1 review
0 helpful votes
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Not too satisfied
August 18, 2021
Updated review

Out of all of the outfits I was only satisfied with one, the material on most of your outfits are horrible

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2021

I can't wait to receive my items that I ordered
January 25, 2021
Previous review

I can't wait to receive my items that I ordered

Date of experience: January 24, 2021
GB
1 review
0 helpful votes
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Not true to size
August 18, 2021

Need to explain more about the sizing very small too small

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2021
South Carolina
1 review
0 helpful votes
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Dissatisfied
August 18, 2021

I paid extra 25 dollars to receive my order in time to take on my planned vacation It did not arrive within the time frame that I was promised an paid for Also the sizes are not true to fit I ordered 3 outfits that was the same just different colors but both were same same size The top on one of them was 2 Sizes smaller than other I would not recommend this website to anyone My card should be credited back the shipping fee

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2021
GB
1 review
0 helpful votes
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Very disappointed
August 18, 2021
Updated review

My first order! My first order experience has been very disappointing. On both items the fabric was poor, very much like parachute material and both items were far too big. Items were returned over 5 weeks ago and I'm still waiting for a refund.
If I haven't received a refund within the next 7 days I will contact trading standards.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2021

My first order!
June 14, 2021
Previous review

My first order!

Date of experience: June 14, 2021
California
1 review
0 helpful votes
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Truly awful experience overall
August 18, 2021

The clothes came late, all materials are absolutely awful, like the cheapest possible material with the worst stitch job, where seams are frayed upon arrival. And the return process is absolutely ridiculous. I honestly can't say I've had a worse shopping experience. Worst money I've ever spent and not be able to get back.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2021
Texas
1 review
0 helpful votes
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Happy tall customer
July 19, 2021

I was concerned about the fit and length of the dresses as I am over 6 feet tall with curves. But to my surprise all of the dresses fit perfectly and was long, like ankle length long which is hard to find for someone my height! I'm pleased and will definitely be ordering again!

Date of experience: July 19, 2021
Virginia
1 review
0 helpful votes
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Delivery
July 19, 2021

Did take a month to receive my order. I love what I got. Nice to find nautical clothing.

Date of experience: July 19, 2021
Texas
1 review
0 helpful votes
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Didn't fit right
August 18, 2021

Didn't fit right not correct us sizes 12/14 is like a size 4 it fits my size 1 daughter

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2021
Louisiana
1 review
1 helpful vote
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Vacation
July 19, 2021

Okay until I needed to return a package. You can not talk with a person you have to send messages in chat and the hours to chat is midnight until 4am

Date of experience: July 19, 2021
GB
1 review
0 helpful votes
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Awful
August 18, 2021

Horrendous material, colour completely different to what was ordered, material very different to whats shown in the pictures. Will not buy again

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2021
New York
1 review
0 helpful votes
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I think U get the idea…
August 18, 2021

I think U get the idea…I think U get the idea that I didn't think this was a great service, great clothing, I will never shop there again

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2021