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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Easy to order, package delivered in a timely fashion.
I got my package, but I have to return half of the items for exchange, the sizes are not regular
I placed an order 3/22. It's now 7/21 & I still have not received my order. It comes from China. I've emailed them several times over the months & always get the same response "Thank you, we will check it for you, once we get a response, we will email you." Same response when asking for a refund if they aren't going to send it. Bad business! Don't place an order with them! Very cheap quality clothing as well!
I made a purchase, chic me sent me a tracking #. Package showed delivered. I sent Chic me a video from my door camera showing that there was no delivery on the date and time. I calked FedEx who said Chic Me must call to file a lost Package claim. I email chic me, they asked for a screen shot. How do you screen shot telephone calls? I am without the purchase and without my $$
Took a month to receive product and very cheap material
Primera vez que realizo una orden. Me encanto el vestido.
Amazing except for shipping time it could be a bit faster and it would be perfect
Not the best. I Don't think I will be purchasing any items from this company again
I have shopped from Chichme and had a great experience but this time my order took too long to arrive, I was missing an item, and two of the five products looked cheap. Will I shop with them again? Probably so but I will carefully read the reviews before purchasing an item.
I received my complete order in little over a month. All items were quality and as described. Actually exceeded my expectations. If your in a hurry for an item then don't order. However, if you can wait I can assure you won't be disappointed!
You all do not tell the truth about sizes or shipment! You will be deleted from my App and emails and I will share with social media and all the Chicme ppl/ influencers I follow. Trash simply trash! I spent 89$ for some trash! I'm pissed!
Love the savings. Wait time was a little long. Would loved to have had more frequent updates. Glad it was worth the wait otherwise it would've been a double disappointment.
Love the savings. Wait time was a little long. Would loved to have had more frequent updates. Glad it was worth the wait otherwise it would've been a double disappointment.
Took forever to get here and never gave me tracking updates. I like how they look but it won't give me an option to just return one item, it says I would have to return both. Cheaper feeling material but still looks nice.
Very pleasant I love this site they always have nice things to choose from
Disappointed disappointed disappointed Disappointed disappointed disappointed Disappointed disappointed disappointed Disappointed disappointed disappointed
Everything fit well and was super cute. For the price it was all great quality
Took 1 month from order to delivery! I paid for shipping because I wanted the items for a specific occasion. They did not arrive until 2 weeks after the event.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

