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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,266
This company responds to reviews on average within 16 days

Instant Feedback

238,257 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Overall experience is good.
July 28, 2021

I would shop with them Chic Me again but remember to order a size up and pay attention to the material. Stuff is nice and delivers in good time.

Date of experience: July 27, 2021
Arizona
1 review
0 helpful votes
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Horrible Photoshop
August 27, 2021

On mostly every item the model is Photoshopped or the clothing is Photoshopped and doesn't always appear as advertised. Feel like I just wasted $80 on cheaply made items. Never ordering from here because it's not reliable.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 27, 2021
Rhode Island
1 review
0 helpful votes
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Product not as Expected
August 27, 2021

Off the shoulder dress not what it looks like in the photo. Also was very disappointed that the drawstring leggings did not come it the top.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 27, 2021
California
1 review
0 helpful votes
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Highly satisfied. The items arrived and look just like the photos.

Date of experience: July 27, 2021
Illinois
1 review
0 helpful votes
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Returning items is a nightmare
August 27, 2021

I was told to provide proof of return and I would be refunded. It has been over 10 days that I provided the proof and no one has even responded to me, after I've continued to email. Buyer beware!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 27, 2021
Canada
1 review
0 helpful votes
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Its not the clothes, its me.
July 27, 2021

Great. Easy and Quick. Nothing bad to say, products are good.

Date of experience: July 27, 2021
Illinois
1 review
0 helpful votes
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Delivery was too long
August 26, 2021

I was Happy with product but the delivery was too long which caused issues

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 27, 2021
Maryland
1 review
0 helpful votes
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Unprofessional Customer Service
August 26, 2021

I was initially unsatisfied with my service because an order I placed in March 2021 was marked as delivered when it was never received. This was an inconvenience but I understand that mistakes happen. The true problem in my service was the process I had to go through with the customer service representatives. After bringing the unreceived package to the seller's attention (I was in a conversation with 5 different reps somehow), I was told to check "if -- address was incorrectly entered" (said by representative Gordon) and to "go to another unit to find -- parcel" (said by representative Ava). I find this service rude, unprofessional, and lazy because it took 5 ChicMe representatives for 1 FedEx representative to tell me that my package was delivered to the wrong unit. This did not occur due to me incorrectly entering the address, but due to ChicMe's mishaps in delivering. This whole situation could've been prevented if they simply took a few minutes to recheck the tracking number. It is currently July 2021 and now, and only now, is when I was offered a reshipment. I am incredibly displeased with this service and advise future customers to think twice before shopping here.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 27, 2021
New York
1 review
0 helpful votes
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The material of the clothes is very cheap and of poor quality

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 27, 2021
Puerto Rico
1 review
0 helpful votes
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Hermosa blusa
July 27, 2021
Updated review

Beautiful blouse, I'm on time, and I love all the clothes and it's made of quality material

Date of experience: July 27, 2021

Execelente
June 9, 2021
Previous review

Execelente

Date of experience: June 9, 2021
Kentucky
1 review
0 helpful votes
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5 star rating
July 27, 2021

I love all my products. I am glad to have received my order in such short time.

Date of experience: July 27, 2021
Florida
1 review
0 helpful votes
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Cheap material
August 26, 2021

The dress I ordered is cheap and cheap looking. Simply put.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 27, 2021
Illinois
1 review
0 helpful votes
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No
August 26, 2021

No no no no no no no no no no no no no no no no no no no

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 27, 2021
Georgia
1 review
0 helpful votes
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Refund
August 26, 2021

This company refuse to refund me for product lost in the mail... I habe been waiting for 4 weeks now.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 27, 2021
Maryland
2 reviews
0 helpful votes
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Number one
July 27, 2021

I don't have anything negative to say, I love everything

Date of experience: July 27, 2021
New York
1 review
0 helpful votes
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Great
July 27, 2021

Fair and reasonable
Easy to order
Shipping was timely

Date of experience: July 27, 2021
Maryland
1 review
0 helpful votes
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The Reason for this Purchase
July 27, 2021
Updated review

Although it is a good price, the size selection is sparing. The shoe is a little snug at the top and heel a little high, but nothing a little stretching won't fix.

Date of experience: July 27, 2021

Although it is a good price, the size selection is...
July 22, 2021
Previous review

Although it is a good price, the size selection is sparing.

Date of experience: June 22, 2021
Indiana
1 review
0 helpful votes
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Runs big
August 26, 2021

Took a little long to come
Took a little long to come
Took a little long to come

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 27, 2021
District of Columbia
1 review
0 helpful votes
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Dr. Gail Fuller
July 27, 2021

My experience was truly exceptional. I enjoyed everything from ordering and receiving my item. Great service

Date of experience: July 27, 2021
New York
1 review
0 helpful votes
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A SATISFIED CUSTOMER
August 26, 2021

IT TOOK CLOSE TO THREE WEEKS FOR MY ODER TO ARRIVE. ONCE IT DID I ACTUALLY LOVE EVERYTHING THAT I ORDERED. WILL DEFINITELY ORDER FRM THEM AGAIN

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 27, 2021