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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,262
This company responds to reviews on average within 16 days

Instant Feedback

238,197 reviews

We monitor reviews for authenticity

Florida
3 reviews
0 helpful votes
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Customer Service
August 4, 2021

Customer service was right on. I had to exchange the top i ordered for one size larger. It was a very easy process.

Date of experience: August 4, 2021
Georgia
1 review
0 helpful votes
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Not what I expected
September 3, 2021

The shipping took a lot longer than anticipated and the material of everything I purchased was not what I expected. I gave the outfits away.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 4, 2021
Germany
1 review
0 helpful votes
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Ich würde nie mehr bei Chick Me bestellen. Die rücksendung Etiket war falsch und ich musste 20€ strafe zahlen pluss 7.99€ nochmal für die Versand.
Streklich einfach

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 4, 2021
GB
1 review
0 helpful votes
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Impressed
August 4, 2021

First time purchase. Wasn't sure what to expect but it was a good experience. Items came by recorded delivery. Wasn't quick but wasn't ages either. Clothes are good quality. Customer service was also good and replied very quickly.

Date of experience: August 4, 2021
GB
1 review
0 helpful votes
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Super...
August 4, 2021

Easy to order, fast delivery and great clothes when they got here.
I was nicely surprised how cheap and how lovely the clothes were I kept them all..

Date of experience: August 3, 2021
California
1 review
0 helpful votes
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I ordered some shoes form Chicme and it took a long time for them to arrive. I received several emails from Chicme saying it was because of COVID-19. The shoes finally arrived after one month and they were too small even though I ordered my size on their site. When I contacted them about this, I was told that "Asian sizes are 2-3 cm smaller, so they apologized. I said, well I ordered the American size on your site, not an "Asian size." They offered for me to return the shoes. I told them that this didn't make any sense and they should disclose that the sizes are not true on their website. Why would they offer "American sizes," yet they don't really have "American sizes." Be carefull when ordering. I won't do this again.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 3, 2021
Texas
1 review
0 helpful votes
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Never again
September 3, 2021

I didn't know I was buying cheaply made items from Japan

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 3, 2021
Maryland
1 review
0 helpful votes
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Dress & Swimwear
August 4, 2021

It took about 3 weeks to arrive. I wanted it for my birthday so ordered 2 weeks advance but it came about a week after.

Date of experience: August 3, 2021
Georgia
2 reviews
0 helpful votes
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Unsatisfied
September 3, 2021

The outfit does not fit like it looks. It's not tight at all very gappy. I do not appreciate the company not providing a return label

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 3, 2021
Pennsylvania
3 reviews
0 helpful votes
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Bad fit.
August 4, 2021
Updated review

Too big across the top of my foot. My foot slides forward and my toes hang off the front of the shoe.

Date of experience: August 3, 2021

As expected
June 28, 2021
Previous review

As expected.

Date of experience: June 27, 2021
Texas
1 review
0 helpful votes
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I don't like shopping on this web anymore because the fabric so thin. You can see through your underwear

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 3, 2021
New York
1 review
0 helpful votes
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Not as expected
September 3, 2021

Clothes were not the cotton material as expected. And not the same color. Def more Brighter in person

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 3, 2021
Florida
1 review
0 helpful votes
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Nice clothing
August 4, 2021
Updated review

I used express shipping because I wanted my clothes before the end of summer. They arrived within 10 days.

Date of experience: August 3, 2021

Standard shipping should be before 12-20 days
July 29, 2021
Previous review

Standard shipping should be before 12-20 days.

Date of experience: June 29, 2021
Mississippi
1 review
0 helpful votes
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Phone shopping
September 3, 2021

Disappointed in 2 blouses happy with 2 material needs ironing not good for travel

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 3, 2021
Maryland
2 reviews
0 helpful votes
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June 2021 order
August 4, 2021

The overall experience was great. I liked my shopping experience.

Date of experience: August 3, 2021
Florida
1 review
0 helpful votes
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Is that your ChicMe?
August 3, 2021

Everything was great and timely. Good material and easy to hem.

Date of experience: August 3, 2021
TT
1 review
0 helpful votes
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Comfortable fit
August 3, 2021

It's a good fit to your size and comfortable.
Materials used is soft and comfy.
Hopefully it get the job done as expected.

Date of experience: August 3, 2021
Georgia
1 review
0 helpful votes
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Affordable.
August 3, 2021
Updated review

Provides affordable payment options Cute styles. Only downside just like any other online shopping stores is that you cannot try them on while shopping.

Date of experience: August 3, 2021

Provides affordable payment options
June 29, 2021
Previous review

Provides affordable payment options.

Date of experience: June 29, 2021
Colorado
1 review
0 helpful votes
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Fit odd
September 2, 2021

Not like picture, donated it immediately. Didn't love it

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 3, 2021
Rhode Island
1 review
0 helpful votes
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Don't use Fedex
September 2, 2021

It took over a month to receive the package. Miss birthday date. It was advertise to take a week from the date I place order. It sat in warehouse in Mass for over week. (fedex)

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 3, 2021