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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Shipping experience was scary, I thought I had lost my package they delivered it to the wrong address then the tracking number Chicme provided wasn't found when I called. Thank God it got delivered to a nice neighbor 3 houses down and came to deliver it to me!
The material is very cheap looking. It probably took 5min to whip it up. Love the colour and fits well
Great. And they even followed up to ensure I received my order
Hope my wife loves it and wears it all over Raro at xmas for her Birthday
Great experience just wish shipping was free over 50 instead
Size is not true to size. Shirt is to small in the bust area.
Great experience, I will purchase again, everywhere I went, received a complement
I had a baby just a couple weeks before my brother in laws wedding. I tried on the dress I bought before I was big pregnant but it didn't fit. So I had to get a cute dress within a week. I bought 5 dresses and spent less than $100. I loved them all but the dress I ended up wearing was worth every penny! They arrived a day or 2 before the wedding and all fit perfect. I would highly recommend and will def shop with you again
Love the options just didn't love some of the material
I am a Australian size 14 and I bought the 16-18 and it's so tight
I dont like the quality products and the size fixed small
Never again. Y'all got me once but never again will I buy anything from you all. My trip is in a few days and I am very unhappy with my purchase. The clothes is horrible and can't fit. It took them a whole month to send this bull****. And then when you want to send it back you have to pay for shipping. Waste of money. Disappointed
Order arrived fast and I will definitely be ordering again.
Estimated delivery was correct, the pictures were accurate.
Have had no problems ordering and receiving the products.
Found the perfect American flag tank top! Looking forward to buying some earrings.
Found the perfect American flag tank top!
I have enjoyed the hassle-free, beautiful selection, styles and sizes of the products I've viewed. The customer reviews have been most helpful!
I have enjoyed the hassle-free, beautiful selection, styles and sizes of the products I've viewed. The customer reviews have been most helpful!
Half the products was brilliant, long delivery wait which was not great
Received the items I purchase and was horrified by the quality. Terrible and cheaply made. Sheets are made better than these dresses.
I was very pleased & excited with my merchandise! The size fit perfectly.
Thank you
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

