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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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It was completely see through and tight. The dress was beautiful but the straps didn't even stay on my shoulders. It barely got up there.
The products were fine but was not happy about the delivery time. I felt like I ordered from China. I probably will not order from ChicMe again as I prefer a faster delivery time like VENUS.
My experience was wonderful and worth it even tho I waited a while
Easy to navigate, great prices. My suggestion is to show what the back of the outfit looks like for each item.
I had a lot of merchandise that wasn't made well it costs too much to send back so I'm stuck with ir.
Not satisfied…. Paying more for the alterations than paid for the dress
I had to wait one month to get the shoes. I purchased them for summer, but summer is almost over.
I received my order in perfect condition and time, also the dress is exactly as showed
Easy and beautiful. The sizes run small but I loved the dress
It was ok, not sure if I would buy anything else given the quality of the irregular button back top.
It was a good experience, easy to navigate, had no issues
Great. Loved them. Fit perfectly. Definitely shopping here again.
So far it has been fine, looking to return my items….
In looking at the photos looked great however on arrival totally disappointed
Good pictures as long as the quality is good in real life
Delivery of items took way to long to arrive and everything was sent back. Cheesy material
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

