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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,269
This company responds to reviews on average within 16 days

Instant Feedback

238,267 reviews

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
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Thumbs down
September 9, 2021

Can't figure out to put this dress on if i could see how the back is supposed to look i might be able to figure it out!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 10, 2021
North Carolina
2 reviews
0 helpful votes
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Unhappy shopper
September 9, 2021
Updated review

First purchase. Products were not true to colors or sizes.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 10, 2021

First purchase
July 4, 2021
Previous review

First purchase. Hope all goes well.

Date of experience: July 4, 2021
New Mexico
1 review
0 helpful votes
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Don't order their bras
September 9, 2021

I ordered two front closure bras. Couldn't figure out how to open the clasp. The young lady on the chat line was wonderful, and true to her word I did receive an email early the next day. Actually I received two emails. One in Chinese and one in English. There were no instructions as I wa told there would be and the email was not helpful at all. The want a video of me trying to open the clasp. I don't know how that would work since my hands would be blocking the shot. They don't seem to want to work with me. They did not send any return instructions and they expect me to pay the return shipping. I paid to have them sent to me they should pay the return shipping. Along with that the fabric feels like the giant rubberband. Even though the product is cr@& the easiest thing to do would be to keep them but since they won't send ME a video or even paper instructions back they will go. I didn't get a receipt so I cannot send you a copy.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 10, 2021
Georgia
1 review
0 helpful votes
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Return Process
September 9, 2021

I'm not so certain the return process is in tact. I've returned an entire order over a month ago and it appears that they have no record. I've since place (2) additional orders, but not certain if I'll be making any future purchases..

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 10, 2021
Massachusetts
2 reviews
0 helpful votes
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Chic Me hasn't let me down yet
August 10, 2021

My experience was a very professional one and they responded to my emails promptly

Date of experience: August 10, 2021
South Africa
1 review
0 helpful votes
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I had never heard of them before and decided to take a chance and order something.

Date of experience: August 10, 2021
GB
1 review
0 helpful votes
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Happy
August 10, 2021
Updated review

Great website easy to use so much variety easy to read the reviews

Date of experience: August 10, 2021

Great website easy to use
July 5, 2021
Previous review

Great website easy to use

Date of experience: July 5, 2021
Texas
1 review
0 helpful votes
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It's ok
September 9, 2021

Shopping and buying for a trip it's an okay website to shop at but almost everything is entirely too long

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 10, 2021
GB
1 review
0 helpful votes
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I will not be a returning customer
September 9, 2021

Poor quality items, that arrived looking like a rag, creased and such poor quality, it was quickly returned

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 9, 2021
California
1 review
0 helpful votes
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Perfect fit
August 10, 2021

Loved all items purchased! Fabric was great and fast shipping

Date of experience: August 9, 2021
Canada
1 review
0 helpful votes
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Never again
September 9, 2021

I will not be ordering from here ever again this is the most horrible experience purchasing something that you were expecting a completely different colour then what was delivered

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 9, 2021
Illinois
1 review
0 helpful votes
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Worst fabrics ever
September 9, 2021

I will never shop here again. All the fabrics were the worst I have ever seen. Nothing looks like the pictures. Things came broken and wrong sizes. I'm not bothering to return it back to China. All trash. Worst store in the world!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 9, 2021
Ohio
1 review
0 helpful votes
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Expeiruve
September 9, 2021

One of the dress was terrible and they both were bad quality

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 9, 2021
Romania
2 reviews
0 helpful votes
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ChicMe
September 9, 2021

Unele lucruri sunt de calitate si marimile exacte iar altele de prost gust nu seamana ca in poze.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 9, 2021
Texas
1 review
0 helpful votes
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Looking good.
August 10, 2021
Updated review

Thank you. Keep up the stylish clothes. I've have always been pleased with a lot of your clothes.

Date of experience: August 9, 2021

Thank you
August 4, 2021
Previous review

Thank you.

Date of experience: July 5, 2021
Australia
1 review
0 helpful votes
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No complaints
August 10, 2021

Between ordering and delivery, there was no time at all. Very very happy with product.

Date of experience: August 9, 2021
Maryland
2 reviews
0 helpful votes
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Clothes run small, shipping too long
September 9, 2021

This website has some very cute clothes but the sizes are way off, they run extremely small. It takes forever to receive items. Takes three times as long for shipping then other similar websites. Won't be ordering from here again

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 9, 2021
New Jersey
1 review
0 helpful votes
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Very nice
August 10, 2021
Updated review

Great navigation item as shown. Color was on point

Date of experience: August 9, 2021

Great navigation
May 15, 2021
Previous review

Great navigation

Date of experience: May 15, 2021
Virginia
1 review
0 helpful votes
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Terrible experience
September 9, 2021

Super low quality clothing from a shady company. Cheap fabric. False advertisement, actual clothes look nothing like advertised clothes in pictures.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 9, 2021
California
1 review
0 helpful votes
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Its first time shopping, hopefully I get my dress before this Saturday, I paid extra for delivery.

Date of experience: August 9, 2021