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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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The delivery time was quicker than expected, I was very happy with the quality of the clothes I received, and true to size.
I will be ordering more from this site.
The delivery time was over 2 weeks and too long. Some of the items were not good quality. The pink and black sunflower dress fit perfectly!
Les délais sont un peu long et j'ai pas trouvé certains vêtements waoh comme sur le mannequin du coup j'étais déçu. Puis d'autres ne m'ont pas suffit la taille petite...
J'ai apprécié chez Chic me leur prompt réaction lorsque je posais des questions sur mes colis
This is the second order that I have made and I'm returning so at this point I will no longer be ordering anything from Chicme. The fabric they use is of the cheapest quality I have ever seen and the fit is always off. They don't make it the easiest to contact customer service however they do refund your money reasonably quickly. They try to first offer 10% or 20% off to keep it because they claimed the return postage is so expensive but in fact it was only $5.95 which you have to pay at the post office. Just make sure you take a photo of the receipt and the label at the post office before leaving and then you just send them a photo of it. The good thing is that it is returned to a US address, not China.
So far so good. Had a bad experience recently but I'm willing to give them another shot
The order came ontime, ordering was easy it was good
Experiência Satisfatória, produtos de boa qualidade e entregues conforme solicitado.
Good outfit thank you, appreciate it and I like the colour and length of it
Ok hope it only takes 4-6 days to arrived it took a while to arrive in fact to long
Quality product for great prices, was nice to find somewhere new to shop
The products are okay but all are the same as any other site. Fairly quick on the delivery, which is nice for a change from other sites
Always easy access. Styles and sizes are usually what your dimensions show
I need information for returning the product. My shipment took a long and the dress does not fit. I have been looking for guidance on returning the product with luck. It shouldn't be this hard.
Everything I Ordered came in a timely matter but these clothes must be for children. Large and extra large looks like a small.
Only 2 dresses from both of my orders were suitable to wear after seamstress alterations
Not interested, Not interested, Not interested, Not interested, Not interested, Not interested, Not interested, Not interested, Not interested, Not interested, Not interested, Not interested, Not interested, Not interested, Not interested, Not interested, Not interested, Not interested, Not interested, Not interested, Not interested, Not interested, Not interested, Not interested, Not interested, Not interested
I ordered last minute and did a rush delivery. Items arrived right on time ans everything exceeded my expectations. Didn't know it was from China until after ordering but everything but one item was great. Enjoyed my "girls trip" to Florida
The clothing items do not look like the picture. The quality is cheap. They look like they take photos from other websites and remake the clothes.
Overall I will give it an 8.9. Only 3 annoying problems I had was, the page would completely refresh after I clicked on a picture. The pop ups took forever to remove on my phone and laptop. Lastly after a few days in my cart everything disappears. Other than those I'm in love with this site
Ok just sizing needs to be worked on done. I little longer if it's a jumper or pants suit. I lD the material is rayon please place lining inside.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

