Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Chicme

Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
grey stargrey stargrey stargrey stargrey star

Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,264
This company responds to reviews on average within 16 days

Instant Feedback

238,201 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
Follow Sonya X.
Unfollow Sonya X.
Share Review
Report Review

Not satisfied
October 4, 2021

The experience was ridiculous. It took me forever to get my order. When I did get my order, I was not satisfied with anything I received. It was cheap fabric and unknown fabric. I will never purchase anything from there ever again.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 4, 2021
GB
1 review
0 helpful votes
Follow Tracey X.
Unfollow Tracey X.
Share Review
Report Review

Fabulous shirt
September 4, 2021

Good looking shirt. Great price. Good quality. Quick delivery. Washed well

Date of experience: September 4, 2021
California
1 review
0 helpful votes
Follow APRIL Y.
Unfollow APRIL Y.
Share Review
Report Review

Great
September 4, 2021

It was fast and easy. But some of my stuff was either to big or to small

Date of experience: September 4, 2021
GB
1 review
0 helpful votes
Follow Peaches N.
Unfollow Peaches N.
Share Review
Report Review

Don't want to refund customer's!
October 4, 2021

Please Read CAREFULLY & understand cause all the CUSTOMERS should know this BEFORE ordering from this Chic Me website... to be fair I wouldn't even give it a 1 star but had to put something to write the review, the only thing I didn't like was when an item didn't fit, I. E TO big/ to small the customer service team will DO there very best to NOT give u a FULL REFUND for your items they will OFFER u everything ELS but ure full refund and THAT I did NOT like because if an item does NOT fit u properly or u DON'T like the way it looks after u have tryed it on u SHOULD have the RIGHT to send it back and get ure FULL REFUND but like I said This on line Company Chic Me, REFUSING POINT BLANK to give u a Full refund but if u FIGHT it ALL the WAY just like I DID ure GET a FULL REFUND in the END... I just want EVERYONE that using this Chic Me website to be AWARE of there refund policy So PLEASE BE AWARE CUSTOMERS!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 4, 2021
Sweden
1 review
0 helpful votes
Follow Ylva Y.
Unfollow Ylva Y.
Share Review
Report Review

Nice dress
September 4, 2021

Good value for money and nice product but somewhat slow delivery

Date of experience: September 4, 2021
GB
1 review
0 helpful votes
Follow Maureen Z.
Unfollow Maureen Z.
Share Review
Report Review

Nice
September 4, 2021

Very easygoing service prompt service and delivery

Date of experience: September 4, 2021
Minnesota
1 review
0 helpful votes
Follow Debra V.
Unfollow Debra V.
Share Review
Report Review

Lovely
September 4, 2021

Very good, received the items promptly and product was very satisfied

Date of experience: September 4, 2021
Illinois
1 review
0 helpful votes
Follow Melissa O.
Unfollow Melissa O.
Share Review
Report Review

Doesn't fit right
September 4, 2021

Top fits... waist fits... length way too long for me and there was no choice for a shorter pair

Date of experience: September 4, 2021
New York
2 reviews
0 helpful votes
Follow Nessa G.
Unfollow Nessa G.
Share Review
Report Review

False advertising
October 4, 2021

I purchased 2 dresses for vacation, 1 dress arrived ripped and the other dress was way to small. I requested a refund. I was told they don't issue refunds however I should keep the dresses and get a 20% refund. I declined the offer and requested a full refund I was once again told no. They offered to exchange both items but I would have to pay the $30 return shipping and then $24 shipping again to receive the new items. They do not offer free return labels. I went to the website and sent them a screen shot of the return policy they have listed on their website and Informed them that I will be canceling the payment with my bank. Now all of a sudden they are willing to release the address so I can return the item for a full refund. If you look on the website for tge return address you WILL NOT FIND IT. They do not list it because they do nor want to issue refunds. This entire ordeal went on for an entire week. I will be notifying china's embassy business unit. This was terrible customer service. TERRIBLEEEEEEEE be careful when ordering from this company. Matter fact just order from SHEIN they have wayyyyyy better customer service.

+2
Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 4, 2021
Maryland
1 review
0 helpful votes
Follow Aleta Y.
Unfollow Aleta Y.
Share Review
Report Review

Return policy
September 4, 2021

A little complicated with coupon codes not adding up

Date of experience: September 4, 2021
Michigan
1 review
0 helpful votes
Follow Kyera Y.
Unfollow Kyera Y.
Share Review
Report Review

I Love Chic Me
September 4, 2021
Updated review

I love that I am able to go to exactly what I am looking for. I love the different style of dresses as well.

Date of experience: September 4, 2021

I love that I am able to go to exactly what I am looking...
July 31, 2021
Previous review

I love that I am able to go to exactly what I am looking for. I love the different style of dresses as well.

Date of experience: July 31, 2021
Texas
1 review
0 helpful votes
Follow Eyribeth O.
Unfollow Eyribeth O.
Share Review
Report Review

Mi pedido nunca llego
October 4, 2021

In the history of my order it says delivered and never delivered! I would like to know how to get my money back or they send me again what I asked for

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 4, 2021
Ohio
1 review
0 helpful votes
Follow Tamarra Y.
Unfollow Tamarra Y.
Share Review
Report Review

Needs some improvement
October 4, 2021

Would recommend an easier way to check on the order and shipment. Had to jump through loops to do so.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 4, 2021
Texas
1 review
0 helpful votes
Follow Keri Q.
Unfollow Keri Q.
Share Review
Report Review

First time customer/Happy customer
September 4, 2021

It was a pleasure ordering from ChicMe, and I was pleased with the items I ordered. They look as pictured, and will be ordering again!

Date of experience: September 4, 2021
GB
1 review
0 helpful votes
Follow Salima Q.
Unfollow Salima Q.
Share Review
Report Review

I returned my dresses as they did not fit well.

I have not seen the refund come through.

Could you please confirm?

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 4, 2021
New York
1 review
1 helpful vote
Follow Erica F.
Unfollow Erica F.
Share Review
Report Review

I want a refund back for my order
October 4, 2021

So I just recently purchased some items from here and I am trying to return some of the items back and I'm not understanding what is the hold up! Why I haven't received a label to return my items. Which once I receive the package and noticed I was not happy with the items I contacted them for a return label now I'm told from somebody named Nancy who I have been communicating it's been over7days
To return my items. This company is a joke I will never buy anything from them again! There's other stores just
That has no problem With returning items but I'm a dispute this with my bank

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 4, 2021
Germany
1 review
0 helpful votes
Follow Ajayi X.
Unfollow Ajayi X.
Share Review
Report Review

My experience with chicken was something else, they are the best and I m very satisfied

Date of experience: September 4, 2021
GB
1 review
0 helpful votes
Follow Sophie W.
Unfollow Sophie W.
Share Review
Report Review

Review
September 4, 2021

Brill service, order came in on time & other items

Date of experience: September 4, 2021
New York
1 review
0 helpful votes
Follow Alexis X.
Unfollow Alexis X.
Share Review
Report Review

I would shop again
September 4, 2021

Some orders cone in quick others take almost a month but usually clothes are worth it.

Date of experience: September 3, 2021
GB
1 review
0 helpful votes
Follow Sharon J.
Unfollow Sharon J.
Share Review
Report Review

I find returning items is difficult, has I go on the return page and they ask for the ID orders, that need to be returned, but not giving me the return address and don't make it simple has I've tried so many times. Has the communication isn't good.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 3, 2021