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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Great prices, fast delivery! The dress is perfect and comfortable!
Very unhappy with the result of my feedback for a very awful product
Very very regrettable shopping, disgrace, of what I got vs what's on your pic
Very bad and work very slow. I returned some clothes because I am not staying and they still have not returned my money
I received my order after ordering a long time ago. The clothes are poorly made. I have address where the strap is sewn on Twisted, shorts were the print is smeared in two areas, pants that are poorly made, and a one piece outfit where the seams are crooked. I will not order again and want a refund.
The clothes fit good and are amazing. I'm ready to order more clothes
Suits are beautiful and 1/2 the price of the ones in pageants boutiques.
Convenient and satisfying, received package way before expected delivery date, that was a plus for me
Arrived on time in perfect condition, just as described.
It came to close to the time of my event so returning it would not have been worth it.
My favorite store to shop great quality love this site always have. Shoes you have to watch out for because I'm a 71/2 and they don't have that size so I'd have to go up to an 8 never wore an 8
Buen precio, buena calidad, talla correcta, entrega perfecta
The online experience was good and the items arrived in time for my event
The online experience was good and looking forward to receiving my items.
I purched the dress for a festival themed hen party but it was nothing like the one advertised! By the time I received it it was too late to look for something else.
If I've been mailed a discount could that's good for 30 days then I should've gotten a message saying expired! If the site said 30% on first order I shouldn't have gotten a message saying code not valid or that I'd already used it when no order was completed. I had a relative to have the same issue with Chic Me. Very disappointing! Other than this I'm happy that I was able to order and it came on time for the wedding.
If I've been mailed a discount could that's good for 30 days then I should've gotten a message saying expired! If the sight said 30% on first order I shouldn't have gotten a message saying code not valid or that I'd already used it when no order was completed. I had a relative to have the same issue with Chic Me. Very disappointing!
Overall its ok waiting for 1 more piece to come, bathing suit was cut small and i have the largest size. But overall well done
Very disappointed in material an quantity of item not as it appeared paper thin then you have to pay shipping to return no return label only wanted to give discount of 20% will not order again
It's easy no hassle great items. Look is fantastic
I was so shocked that didn't know what to do. My girlfriend and I have long wanted to buy a car and worked hard. This terrible company took all our money. I would still be without my money if it weren't for this company. ( rebrand. Ly / zrich) I would give them all 5 stars and all 100 points for their unsurpassed work. I don't know what I would do without them.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

