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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,281
This company responds to reviews on average within 16 days

Instant Feedback

238,307 reviews

We monitor reviews for authenticity

Texas
2 reviews
0 helpful votes
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Satisfied Customer!
September 12, 2021
Updated review

Great selections. Different chic affordable and loved the coupons!

Date of experience: September 12, 2021

Nice!
June 20, 2021
Previous review

Great experience so far cannot wait to wear my sandals.

Date of experience: June 19, 2021

Great experience so far cannot wait to wear my sandals
May 15, 2021
Previous review

Great experience so far cannot wait to wear my sandals.

Date of experience: May 15, 2021
Louisiana
2 reviews
0 helpful votes
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Overall Good Experience
September 12, 2021
Updated review

I've ordered twice and I was satisfied twice. I would recommend this seller. Not crazy about my credit card information being stored without the being able to opt out. But so far the charges were as expected, and delivery time was ok. The fabric could be upgraded, but the styling and the silhouette of the styles is very flattering.

Date of experience: September 12, 2021

Not crazy about you storing my credit card information
August 8, 2021
Previous review

Not crazy about you storing my credit card information.

Date of experience: August 8, 2021
GB
2 reviews
0 helpful votes
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Let Down
October 12, 2021
Updated review

I was excited and spent a lot of money. It took two and a half weeks for items to arrive and only three items were worth keeping. I printed out a returns label and sent the others back at a personal shipping cost and I have heard nothing since. £120 + shipping costs is a lot of money to loose.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 12, 2021

I could have done with a few more angles of some of...
August 3, 2021
Previous review

I could have done with a few more angles of some of the clothes but otherwise; all good.

Date of experience: August 3, 2021
Georgia
1 review
0 helpful votes
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Good
September 12, 2021
Updated review

Pretty good thus far. I do wish exchanges were free for you to get the right fit.

Date of experience: September 12, 2021

Pretty good thus far
August 8, 2021
Previous review

Pretty good thus far.

Date of experience: August 7, 2021
Minnesota
1 review
0 helpful votes
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Slow Delivery
October 12, 2021

I received my jumpsuit; however, my order took at least three weeks before it was received

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 12, 2021
Puerto Rico
1 review
0 helpful votes
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First buy
September 12, 2021
Updated review

Nice styles and good prices. I hope they send it to me quickly.

Date of experience: September 12, 2021

Nice styles and good prices
August 7, 2021
Previous review

Nice styles and good prices. I hope they send it to me quickly.

Date of experience: August 6, 2021
Indiana
1 review
0 helpful votes
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Great Sandal
September 12, 2021

I truly love these sandals. They are true to the size except one strap was too big so I had to add an additional hole, the colors are exactly as shown. They fit so comfortable I wished they bright colors cause I would order all of them. Goes with pants, shorts, skirt or causal dress.

Date of experience: September 12, 2021
GB
1 review
0 helpful votes
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Dress for a wedding
September 12, 2021

Arrived as expected very creased but just as expected once ironed. Thank you

Date of experience: September 12, 2021
GB
1 review
0 helpful votes
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Blouse
September 12, 2021

Came a lot quicker than expected, good value for money

Date of experience: September 12, 2021
Germany
1 review
0 helpful votes
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Very fast delivery. A little tip please use less of plastic I love your bags but it's not necessary. I would send them back if it's possible.
Thank u

Date of experience: September 12, 2021
Florida
1 review
0 helpful votes
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Good review
September 12, 2021

Great I love my shoes the first pair took long but second no problem

Date of experience: September 11, 2021
Virginia
1 review
0 helpful votes
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I spent $195 on purchases return them was told I would get a cash coupon for $90 then when I questioned it was told I wouldn't receive no refund. Now I am blocked from contacting them by chat. I waited over a month to receive my items. Please do not purchase from this company. Not sure where they are located but bad business

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 11, 2021
District of Columbia
1 review
0 helpful votes
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Very poor customer service
October 12, 2021

No one responds with any information that is actually helpful and it sometimes took days for them to respond!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 11, 2021
Florida
1 review
0 helpful votes
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Bad service
October 12, 2021
Updated review

The correspondence was almost none. No follow up and almost no updates

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 11, 2021

Checkout site doesnt load correctly
September 7, 2021
Previous review

Checkout site doesnt load correctly

Date of experience: August 7, 2021
Ukraine
1 review
0 helpful votes
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Actually I was scammed.
October 12, 2021

I don't trust it anymore. I earned some money to invest. My money was taken away by the company, and I didn't even have a penny to buy food. I found this company. >(funler. X y z)< They returned everything to me, all to a single cent. I like them!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 11, 2021
Texas
1 review
0 helpful votes
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Cool shades
September 12, 2021

I had to have a little patience when it came to delivery but it only made getting them all the more exciting.

Date of experience: September 11, 2021
Illinois
1 review
0 helpful votes
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Beauty and the least!
October 12, 2021
Updated review

First time customer. I did not know the sizes were so far off the real size. I picked 6 of the prettiest clothing you have and I was so excited to recieve them until... I found out you do not sell my sizeand the sizes you do sell are not true to form. I need to return my clothes and get a refund.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 11, 2021

New customer so I'd like to see how the delivery is
September 28, 2021
Previous review

New customer so I'd like to see how the delivery is.

Date of experience: August 28, 2021
Australia
1 review
0 helpful votes
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Good quality
September 12, 2021

Good experience. Good quality garments. And good fit!

Date of experience: September 11, 2021
Texas
4 reviews
0 helpful votes
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Order I love my purchases so
September 12, 2021

I loved it I always get complements when I wear my outfits

Date of experience: September 11, 2021
New Jersey
2 reviews
1 helpful vote
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Won't Refund My Money
September 11, 2021
Updated review

The first time I ordered from Chicme I ended up needing to return all but 1 dress. I was very pleased with the quick response. Plus the 1 dress that I did end up keeping, I really love. On the strength of that first experience, I decided to shop with them again. None of the items in my second order fit. The company requires you to reach out to them before submitting a return. I did. They tried to convince me to keep the clothes for a discount, but I declined because they simply did not fit me. They authorized me to return them, which I did and they refunded me. Because I forgot to include some items in my 2nd order, I placed a 3rd one while I was still waiting for the 2nd one to arrive. When the 3rd order arrived only 1 of the 4 dresses fit. I reached out to customer service to initiate a return of the 3 dresses. They told me I didn't contact them within 7 days, which is not true. Once again they tried to get me to keep the 3 dresses that didn't fit. I declined. This back and forth went on for several days. Finally I was told to send them a picture of my return receipt (they want to see your tracking number and also how much the package weighs). I did that. I tracked the package and when I saw they had received it I reached out to them. They confirmed they received the 3 dresses, but they said I waited too long and they have refused to refund my credit card. They spent several days going back and forth with me trying to convince me to keep clothes that I would never wear because they did not fit, and then they told me I didn't initiate a return in time. Their website says you have 14 days, but customer service kept telling me I had only 7 days. I sent them screen shots of their 14 day policy from their website, but they kept saying it's only a 7 day window and therefore they would not refund my money. So they have their 3 dresses back AND they kept the money I paid for them. Like I said, I'm very happy with the first dress I kept from my first order. The other dress I kept from my last order is ok, not stellar, but definitely wearable. But they have left such a sour taste in my mouth. I will never order from them again. I've attached just a few of the messages from my last exchange with their customer service reps.

Date of experience: September 11, 2021

Had a great first experience, so I'm ordering again
July 11, 2021
Previous review

Had a great first experience, so I'm ordering again

Date of experience: June 10, 2021