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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,297
This company responds to reviews on average within 18 days

Instant Feedback

238,358 reviews

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Wedding Guest
September 26, 2021

Easy to order and was delivered quickly. Was pleased with my order.

Date of experience: September 26, 2021
California
1 review
0 helpful votes
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DISSATISFIED
October 26, 2021

ITEMS DID NOT FIT ME, QUAILITY, POOR, RETURN POLICY IS A JOKE. I WILL NOT RECOMMEND OR PURCHASE AGAIN.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 26, 2021
Florida
1 review
2 helpful votes
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I received a dress, bad quality to not say horrible. Bad fit looks like trash, asked to return and they only offered a discount, This web site is a joke, don't buy with them!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 26, 2021
California
1 review
0 helpful votes
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Scam Buyer Beware!
October 26, 2021

I purchased 2 separate order of a total of over 250$ worth of items. I returned the items and never got my money back despite Chicme saying that they recieved my items.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 26, 2021
New Jersey
1 review
0 helpful votes
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Bad product
October 26, 2021

Wait too long for product. When I finally got it I was not please with the quality as it is very poor.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 26, 2021
GB
1 review
0 helpful votes
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Lovely easy shopping
September 26, 2021

Good price for decent quality. Washed well. Looked good on

Date of experience: September 26, 2021
California
2 reviews
0 helpful votes
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Not as "Chic" as the pictures.
October 26, 2021

The delivery time is very long. These clothes are not from the US.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 26, 2021
Maryland
1 review
0 helpful votes
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Great Product!
September 26, 2021

Enjoying my items purchased. I will be purchasing more items in the near future.

Date of experience: September 26, 2021
New Jersey
1 review
0 helpful votes
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Cute
September 26, 2021

The jumper is cute but not long like the picture. I like it though.

Date of experience: September 26, 2021
Canada
1 review
0 helpful votes
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Bought 3 items, only 1 fit. Site says to contact them via whatsapp to return, contacted them and a week later have only received 3 responses. Offering me 5% refund to just keep the items that don't fit. I said no, wanted full refund, then offered 20%, I said no. Now noone responding. Brutal costumer service

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 26, 2021
Illinois
1 review
0 helpful votes
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Return was interesting
September 26, 2021

Easy ordering! I hope they arrive quicker then anticipated since I paid express shipping.

Date of experience: September 26, 2021
GB
1 review
0 helpful votes
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Not the same goods as seen
October 26, 2021

Such a long delivery. One month! Have sent emails but no response just a generic one.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 26, 2021
New Jersey
1 review
0 helpful votes
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Terrible
October 26, 2021

This is the worst experience I have ever had with ordering items online. I want a shipping label to send the items back
If the experience were more pleasant I would have order different items but if I can't return things I will never use ChicMe ever again and will report to the Better Business Bureau

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 26, 2021
New York
1 review
0 helpful votes
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Great service and product
September 26, 2021

I received my order quickly and was very happy with the product!

Date of experience: September 26, 2021
Australia
1 review
0 helpful votes
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Can't wait to receive it to bring more customers.if my friends see all the clothes that I have ordered they will be amazed. Can't wait to receive the rest of my order amazing styles and the sizes plus the fabric nice, soft and stretchy.

Date of experience: September 26, 2021
GB
1 review
0 helpful votes
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Good company
September 26, 2021

Good company, lots of different dresses. Good delivery & packaging.

Date of experience: September 26, 2021
Australia
1 review
0 helpful votes
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Not the same
October 26, 2021

Nothing like the picture. Fabric in picture looks thicker than the fabric in the actual dress

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 26, 2021
GB
3 reviews
0 helpful votes
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Buying from this service
September 26, 2021

Great service price and easy to use website xx great communication, and quick reliable

Date of experience: September 26, 2021
New Jersey
1 review
0 helpful votes
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The clothes were not what i excepted
October 26, 2021

As a return label within five days and never got a response not good customer service needs to respond faster to customers

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 25, 2021
Colorado
1 review
0 helpful votes
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Very satisfied
September 26, 2021

I absolutely love it! From the ordering to the payments to the delivery. I love ordering from chic me.

Date of experience: September 25, 2021