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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,288
This company responds to reviews on average within 18 days

Instant Feedback

238,337 reviews

We monitor reviews for authenticity

California
2 reviews
0 helpful votes
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Took to long and way to small
September 28, 2021

These were delivered several weeks after I ordered them. When they arrived I went to put them on and they were way to small.

Date of experience: September 28, 2021
Costa Rica
1 review
0 helpful votes
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Disappointed
October 28, 2021

Shopping is ok the item arrived in time, but what is advertised is different to what arrive, very poor quality

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 28, 2021
GB
1 review
0 helpful votes
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Good service, disappointing dress
September 28, 2021

Good shopping experience, let down by the dress. Clear communication throughout the ordering and delivery process.

Date of experience: September 28, 2021
GB
1 review
0 helpful votes
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Love the style
September 28, 2021

Great site and clothes are true to size. Easy to order and not to long for delivery in the UK

Date of experience: September 28, 2021
New Jersey
1 review
0 helpful votes
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Return
October 28, 2021

No help in returning at all. I was disappointed in product and want to return. No one helped at all, no return label. No assistance

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 28, 2021
Utah
1 review
0 helpful votes
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Sunflower
October 28, 2021

Love my outfit from this place so worth the money and wait. It's so soft and comfortable

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 28, 2021
Kansas
1 review
0 helpful votes
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HORRIBLE RETURN PROCESS
October 28, 2021

I ordered from chic me and the packages came just fine. The problems started when I tired to return items. They first told me that the items were not returnable then when I pointed out the items were returnable per their policy they told me they would only refund 20 percent. After several weeks of back and forth they agreed to 100 percent refund ( as it should have been all along). I sent the package in and they signed for it(3 weeks ago) then they told me they needed the weight of the package to locate it. I told them the package was shipped flat rate and there was no weight on the tracking slip. Chic me said they could not process this without the weight of the package. I called usps and got the EXACT weight of the package. I passed along the weight of the package to Chic Me and now today they are telling me they need and actual document showing the weight. This place is a total scam they simply are trying to make the process as difficult as possible so people will not continue to try and get the refund that is due to them. I would give Chic Me negative stars if possible... STAY AWAY!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 28, 2021
GB
1 review
0 helpful votes
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Ok but how do I return
October 28, 2021

Some items nice. Some not like the photos at all. Need to return some items but can't see how I can do this?

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 28, 2021
Texas
1 review
0 helpful votes
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Bad customer service
October 28, 2021

Two of my orders came ripped and the would not give me a refund. Will never shop here again

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 28, 2021
North Carolina
1 review
0 helpful votes
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Unsatisfactory
October 28, 2021

Most of dresses I ordered were made with cheap material and was poorly made. Almost on a beginner level design and output.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 28, 2021
Tennessee
1 review
0 helpful votes
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Good service
September 28, 2021

Overall the experience was good, products were received in a timely manner and they were as pictured and quality was good.

Date of experience: September 28, 2021
New Mexico
1 review
0 helpful votes
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No
October 28, 2021

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Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 28, 2021
GB
1 review
0 helpful votes
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Money back
October 28, 2021

Bad I'm trying to contact customer service and is a robot I been sending mns about my refound and is impossible I don't know how to send this back coz I don't have any addresses for post bad Customer Service

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 28, 2021
Illinois
1 review
0 helpful votes
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Hit or miss.
September 28, 2021

Some things are perfectly what is advertised and somethings aren't even close. I really don't know what I'm going to get, it depends. I had an array of things, the evening gowns were great, but the others were a disappointment.

Date of experience: September 27, 2021
GB
1 review
0 helpful votes
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Love the site
September 28, 2021

Lovely item have ordered more off you look forward it coming and getting more to

Date of experience: September 27, 2021
Missouri
1 review
0 helpful votes
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I don't recommend
October 28, 2021

Quality, make and material poor. Too cumbersome to return.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 27, 2021
GB
2 reviews
0 helpful votes
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High waist
October 28, 2021

Jeans meant to be skinny not skinny don't rate these jeans at all.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 27, 2021
Florida
1 review
0 helpful votes
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Horrible Experience!
October 28, 2021

I will never do business with this company again. The customer service is horrible, the items were too small so I tried returning them. First of all there isn't a phone number to call and speak with someone directly, you have to email them. They are located in Asia so they are 1 day ahead of the United States and they only give you 7 days after receiving the items to return them. After emailing them regarding returning the items and they responding at crazy hours early in the morning, like 3am. They first said that they will refund 30% of my total if I wanted to keep the items. I didn't want to do that so then after waiting another 24hrs they said that they could no longer refund my money because the 7day window to return the items was expired. I was so angry because they took so long in responding to my emails because of the time difference that they said they couldn't do anything else for me but offer me a $10 coupon to use on my next order. Also not to mention that I was responsible for any expenses to ship the items back to them in Asia. FYI I'm still waiting on my $10 coupon, haven't heard back from them.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 27, 2021
Tennessee
1 review
0 helpful votes
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Review
September 28, 2021

The clothes looked as pictured but not all true to size

Date of experience: September 27, 2021
Georgia
1 review
0 helpful votes
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Great site
September 28, 2021

Great shopping experience. Just disappointed with the overall quality of the material.

Date of experience: September 27, 2021