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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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The skirt I ordered was amazing but the one piece pants suit was cheap material and ill fitted.
It was OK I have no real complaints…….,?!?;!):!?:;
I dont feelntheor returns policy is robust. Was offered a refund of 20%, a voucher for another purchase and was told it would be costly to return, although was given an address
Outfits top didn't fit me belt should be able to be purchased with out fit
The blazer in the photo and the one I got are made of a completely different material. I feel cheated because I didn't order this. I will never order from this site again!
The blazers in the photos are demanding, which I got, in turn, are cheap imitations. Nothing to do with the original product.
Not as described, very loose around neck area. My size shirt, however very loose
The quality of the clothes are of a lesser quality than I have previously purchased
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Takes too long to arrive, shopping experience was ok.
This company falsely advertised this dress and sent me a cheap unbearable version.
Need to make the bra n panty sets size interchangeable. I am large in the bust and small in the bottom. So if you would make the size options for each piece of a set to where I can pick a large top n a small bottom it would make me more likely to buy more sets
Beautiful dresses for the fall. I will get a lot of admiration with both.
Very satisfied wirh Paypal check out.
Cloth fits perfect to side.The cloth looks exactly the way it looks on the website.
Chic me is a good website and reliable. I had a pleasant experience. You get what you pay for. The dress was beautiful.
I bought 5 items, 2 were perfect, 1 was ok, 1 was too small or not telegram right size sent.
Я покупаю первый раз онлайн, покупки долго выбирала. мне они понравились. надеюсь все будет как я представляла себе.
Dress too sheer to wear. I should have read the other reviews.
I love everthing about the clothes I received they all fit well! Only thing one down fall is the shipping, it takes alittle to long? Other then that everthing is great!
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

