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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Very easy to check out plenty of choice great value for money good quality
Delivery took a bit longer than expected and I was not happy with the quality of the product I ordered
I love many of the items I see on the ChicMe site, but some of the materials were hit and miss for me. Also, it took over 2 weeks to receive the order which I felt was pretty long when I am receiving other online boutiques orders in about a week.
I'm really disappointed in this place! A serious joke! I called the number poor customer service and a young girl answered. Definitely the wrong number. Don't order anything from here unless you plan on keeping it regardless if it doesn't fit or not
Was very displeased with the coat. Shoulders were irregular. Did not like the way it fitted..
The dress was small the sizes matched mine as stated on website but it was too big and I'm just too busy to be able to return it, and it was for my birthday in did come on time. The material looked completely different too
Received clothes faster than expected and clothing is made out of good quality material and fits well
Die bh s immer größer bestellen da trotz der Größenamgabrn die bhs zu klein sind, aber ansonsten ist es alles gut passend
Awesome experience
Product received in timely manner
First... their products is almost indescribably inferior. I ordered two jumpsuits. One looked like a junior high home economics project completed by student that had ZERO f's to give. The other... was almost as bad. Fabric was cheap. Pockets on one side wasn't correctly aligned and was sewn in backwards. The icing on the cake is after returning it, they would not return my money because the United States Postal Service flat rate envelope doesn't provide the weight on the receipt. I sent them confirmation that USPS doesn't provide weights on flat rate shipment. It has been a nightmare. I finally went to Amex for assistance.
All I can tell you is... RUN... do NOT walk to another vendor. This one is HORRIBLE. I will be sharing this on as many social network platforms as possible. There are too many shopping options and we work too hard to just throw our money in the toilet.
This is a worthless company with horrible products and worse customer service.
The only problem that I had was it took a really long time to receive it.
Muy mala no fue lo que esperaba no volveré a comprar
I love the shoes and other stuff I get
It's the shipping that is terrible at times
Only thing I didn't like it how long it took for my package to arrive (1month)
You take a risk as you do not know what the material fit will be like but that is an accepted risk.
This has been a journey with them. I placed my order 8/4 received on 10/18. I paid over $100 for several items which was fine. When I received the clothes the quality was horrible. I sent everything back to only receive a 15% refund. I will never order again from ChicMe.
Returns are non existent - they would rather you keep the toot and give you 20% of your money back than have you return the rubbish back to them
If you are over 5'2 this is not the place to order shirts. Clothing is cheap but not worth it for the most part.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

