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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Took a little longer than expected to arrive but the dress is just like the picture. The only issue was the chain strap, it's a too long so will need to adjust before wearing
Terrible quality. Terrible customer service. Violates their own return policy. Expects you to just give away items you paid good money for (despite being such a cheap quality)
I recommend never buying from this company
Arrived later than the shipping said and when it turned up it didn't fit properly as the buckles were too long and the material was really cheap
Takes more than 2 weeks for your order to arrive, if you want to return you have to pay the return shipping fee plus the take like 3 months to return your money. Worse company to buy from
Good selection of clothes and really cheap price. Took a couple of weeks to arrive but worth the wait.
It was Slow delivery. All the time. But I will still order from site
I just love the clothes from chi me they have nice things
I have order lots of different kinds of style on your homepage, it will I be nice if The quality the product look like the picture you post in your website.
Not sure I will purchase from Chickme again. Although customer service was good 2 of the three products I purchased were not to the quality I expected.
It was okay! I do recommend for a nice outfit but make sure to order in advance and delivery does take its time!
Easy and quick purchase. It didn't take long as expected
Delivery took a while an kept saying the one thing with royal mail this didn't update until I contact chic me a few days after my order was meant to arrive
It took long and time it got to me they sent all wrong things and only half my things and haven't refunded me I want to send it back coz it's not what it is in pic and they r charging me a bomb to sent it back I wouldn't order from here
Excellent thank you I will order again. Dresses look great.
Had to pay $16 to ship dresses back and get a refund. The returned options are unacceptable.
Quality of clothes for the price is excellent. Received order is a timely manner
Easy to order. It was my first time ordering from this store.
The red dress was such poor quality and not at all how it looked in the picture.
At first I thought I wasn't getting the order bc it felt like a long time I had yet to get my order but when I contacted them, they responded right away and shipped my Dress quicker
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

