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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,264
This company responds to reviews on average within 16 days

Instant Feedback

238,220 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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This is the worst online store I've come across.
December 8, 2021

This is the worst online store I've come across. Beautiful pictures with clothes that any woman will like. But do not think that what you saw in the picture will come to you. This is a terrible quality!
I made my order for $ 109. This is only 4 products. They were divided into several packages. When I finally waited for these packages, I wanted to issue a refund for all things.
When I applied for a refund, I was denied! I was told that the return period has already passed. A person answered my message once a day. Although only 12 days have passed since the receipt of the parcel!
I was just offered a $ 10 discount! It's outrageous. I've spent over $ 100 on things I'll never wear. And they didn't even try to fix it. Do not look at the pictures and how beautifully it is written about the return. This is all a lie!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 7, 2021
Georgia
1 review
0 helpful votes
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Very unhappy
December 7, 2021

Took a long time to recieve my order, then once I recieved it, it was not what I expected at all! Very cheap material

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 7, 2021
Pennsylvania
1 review
0 helpful votes
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Item not as described
December 7, 2021

Cheap material. No rhinestones. The back are two silver metal attachments not rhinestones. Return policy is not as a state ID contacted them within the time. And they still will not refund my money thankfully we paid with PayPal. I did everything they told me to do I send it back and then they still would not credit me the full refund as stated in a previous email.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 7, 2021
Georgia
1 review
0 helpful votes
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False advertisement
November 7, 2021

This is my first time shopping I disliked the apparel.

Date of experience: November 7, 2021
Indiana
1 review
0 helpful votes
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Mrs
November 7, 2021

Easy to shop and has good quality. Has always ship right on time and money well spent. I would shop here for here for my adult children as well.

Date of experience: November 7, 2021
Illinois
1 review
0 helpful votes
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Not great
December 7, 2021

Overall the quality of the clothes is bad. The material is thin and cheap looking.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 7, 2021
Texas
2 reviews
0 helpful votes
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Got My Style
November 7, 2021
Updated review

I love love love shopping Chicme. My shopping experience has been fulfilling because of the vast inventory of clothing and shoes in which to choose from. Even if I'm just browsing with no particular piece in mind I can always find something and I love it.

Date of experience: November 7, 2021

I love love love shopping Chicme
November 2, 2021
Previous review

I love love love shopping Chicme.

Date of experience: November 2, 2021

Loved loved shopping at Chicme
October 21, 2021
Previous review

Loved loved shopping at Chicme

Date of experience: October 21, 2021
GB
1 review
0 helpful votes
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And great customer service!
December 7, 2021

So after still trying to get my refund I get spoken to like this by there team,
I have reported company regarding this

+2
Date of experience: November 7, 2021
California
2 reviews
0 helpful votes
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Satisfied customer
November 7, 2021
Updated review

I like your prices and products. The products are to my likeness.

Date of experience: November 7, 2021

It's been arrive on time, and I like the discount
June 11, 2021
Previous review

It's been arrive on time, and I like the discount

Date of experience: June 10, 2021
New York
1 review
0 helpful votes
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Dress shopping
November 7, 2021

Ordered items online, customer service helpful with notifications of items no longer in stock.

Date of experience: November 7, 2021
New York
2 reviews
0 helpful votes
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I'm still waiting on part of my order
November 7, 2021

I'm still waiting on part of my order ok I ordered items but didn't not received every thing

Date of experience: November 7, 2021
Maryland
1 review
0 helpful votes
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Not happy
December 7, 2021

The zipper broke when I tried to try it on. The material is not what I was expecting.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 7, 2021
Mississippi
1 review
0 helpful votes
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Won't order again!
December 7, 2021

The shoes were WAY TOO small and couldn't be used! I was then screwed on the refund due to the bs policy! The jewelry was received way after the fact and couldn't be used either, I ended up giving them away! I paid for items I wasn't able to even use! I won't order anything else from this crappy site!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 7, 2021
California
1 review
0 helpful votes
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I am giving chicken me a one star review because everything I ordered in size Was an issue nothing is true the size that came in my order Not only that it took a month and a 1/2 to get my order My biggest issue came when dealing with the customer service yeah customer service very sketchy And they really weren't trying to help resolve my issue they wanted me to just keep the items After days of going back-and-forth with the customer service I finally got the shipping address And then after I sent it back with my receipt showing the tracking they tell me Hey this item an that item aren't returnable items Buyers beware I would never again will I deal with this company

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 7, 2021
GB
1 review
0 helpful votes
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Good seller
November 7, 2021

It's my first order so I hope I'm not disappointed

Date of experience: November 7, 2021
NL
1 review
0 helpful votes
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-
November 7, 2021

—- good experience ———————————————————————————————

Date of experience: November 7, 2021
Connecticut
1 review
0 helpful votes
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5 stars
November 7, 2021

Great quality and received merchandise quick, I will be shopping with this company in the future

Date of experience: November 7, 2021
Illinois
1 review
0 helpful votes
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I bought shoes that were too small and poorly made. They would not provide a return shipping order. To ship them back would cost more than the shoes. Their business practice is unethical.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 7, 2021
GB
1 review
0 helpful votes
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Great experience will definitely use this site again

Date of experience: November 7, 2021
Georgia
1 review
0 helpful votes
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I've had better service
December 7, 2021

I think anyone who shops online knows to pay attention to the measurements and don't have high expectations. As usual, some things fit and others don't. My biggest frustration is the exchange and return process. For some reason my order was not listed under my profile after the purchase. The instructions for exchange/return requires it be there to make the request. I left my browser in a chat to them open for 3 hours to request help. I was kicked up then when I reconnected it said no one is available. I sent a comment about being disappointed and then they reached out. It is still a delay in back and forth communication and they still have not given me the details on how to complete my exchange/return. They only give you 30 days and at this point we are close to 20 days with no resolve. I planned to order again but with this many issues they may not get my business again.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 7, 2021