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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,265
This company responds to reviews on average within 16 days

Instant Feedback

238,244 reviews

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Cardigan
December 21, 2021

Not what I expected from the photos on advert shown

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 21, 2021
South Carolina
1 review
0 helpful votes
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Awsome
November 21, 2021

I was over pleased my items were correct and on time

Date of experience: November 21, 2021
Georgia
1 review
0 helpful votes
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Kitkat
November 21, 2021

I've already ordered twice more! Can't wait to see how the stuff looks on me! ;)

Date of experience: November 21, 2021
Pennsylvania
1 review
0 helpful votes
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Poor
December 21, 2021

Dress came quickly- ordering was quick. Dress or quality

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 21, 2021
GB
1 review
0 helpful votes
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Mixed Review
November 21, 2021

Contacted customer service and had a good experience. The items were of mixed quality but most above expectations.

Date of experience: November 21, 2021
GB
1 review
0 helpful votes
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Dress
November 21, 2021

Absolutely gorgeous dress, nice fit, lovely looking, quite short

Date of experience: November 21, 2021
Norway
1 review
0 helpful votes
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First time buy
November 21, 2021

This was the first time I actually bought something from this shop. Well, it wasn't first and last time for sure, I will definitely come back for a new purchase later on.
Clothes with great quality, fast shipping and arrival was completely without problems.
All in all a very pleased experience.

Date of experience: November 21, 2021
GB
1 review
0 helpful votes
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Very pleased
November 21, 2021

First time ordering on this website and found it by chance. Took a risk as its not UK based but so pleased with quality of product and communication throughout my order right through to delivery. The only thing I would say is it can take 3-4 weeks for delivery so plan in advance if you see something you like on the website

Date of experience: November 21, 2021
GB
1 review
0 helpful votes
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Bad quality
December 21, 2021

Very bad quality, looks cheap. Don't recommend to anyone.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 21, 2021
Australia
1 review
0 helpful votes
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Feedback
November 21, 2021

I didn't like how you tried to get my personal information after purchasing the item

Date of experience: November 21, 2021
Australia
1 review
0 helpful votes
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It's okay
November 21, 2021

Sone clothes were not like in picture but overall it was okay

Date of experience: November 20, 2021
Texas
1 review
0 helpful votes
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DON'T BUY ANYTHING FROM THIS COMPANY!
December 21, 2021

DON'T BUY ANYTHING FROM THIS COMPANY!
This company is horrible and they set you up for a scam! I paid $59.02 for a dress. They sent me a defective product with a hole in it. Any other company would do the right thing and refund the entire amount and pay for shipping on the defective product THEY SENT. For 7 days in a row I would ask for the refund and for them to pay the shipping. Horrible customer service. First, they said company policy is that they do not pay for returned shipping - Even though it was their fault for sending a defective product! BAD BUSINESS. Then starting on day 2 they would say, How about refunding 20% and I still pay for shipping. Then they wanted to send me another dress. I said no, and asked them to do the right thing and refund my money. The next day they said how about 30%? Then 80%. They ended up only refund a little over $30! This company is bad business and in the business to scam you! IT IS NOW DAY 8 and I am still trying to get all the money back.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 20, 2021
Australia
1 review
0 helpful votes
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.
November 21, 2021

Took to long to be delivered but like them when I finally got them

Date of experience: November 20, 2021
Tennessee
1 review
0 helpful votes
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Loved It
November 21, 2021

Very easy site navigation and buying process. Overall great shopping experience

Date of experience: November 20, 2021
Australia
1 review
0 helpful votes
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Good
November 21, 2021

I was very pleased with the product and service that I received

Date of experience: November 20, 2021
Maryland
1 review
0 helpful votes
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Not satisfied
December 21, 2021

Too long to get delivery items didn't look the same

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 20, 2021
Georgia
2 reviews
0 helpful votes
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First time thus far great product and l love all of my purchases l will shop again for sure!

Date of experience: November 20, 2021
Washington
1 review
0 helpful votes
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Low quality
December 21, 2021

They looked way different once they're put on. Keep in mind your body shape and not the models.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 20, 2021
GB
1 review
0 helpful votes
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Lovely set
November 21, 2021

Good arrived before due date,
Slightly thinner material than first thought, but all in all the outfit is still lovely
Size as expected

Date of experience: November 20, 2021
California
1 review
0 helpful votes
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Easy
November 21, 2021

It was easy to find and pay for I would buy more items from here

Date of experience: November 20, 2021