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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,285
This company responds to reviews on average within 18 days

Instant Feedback

238,322 reviews

We monitor reviews for authenticity

Bahamas
1 review
0 helpful votes
Follow valencia P.
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The outfit was not what I expected totally different from what is shown on line.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 4, 2021
GB
1 review
0 helpful votes
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Not the best
January 4, 2022

I choose this coat because it looks cozy, and oversize… but it isn't

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 4, 2021
California
1 review
0 helpful votes
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Nice Quality - Sizing Issues
December 4, 2021

I am an avid online shopper, and shop all of the top online shops. I am accustomed to waiting for shipping from overseas. ChicMe took approx. 21/2 - 3 weeks. The quality was decent but the sizing was off. I am a true curvy 2x. Smaller waist and hips. I normally wear a 16-18 on all of the other online popular shops. A few items gave measurements that are not true to the item upon receiving it. I always check the measurements prior to ordering. The 2x I ordered was more like a XL, but the overall quality is decent.

Date of experience: December 4, 2021
Ireland
1 review
0 helpful votes
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Not same as on the box
January 4, 2022
Updated review

Jacket smaller than pants colour different
Not same ad in picture jacket way too small pants too big completely disorganised outfit

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 4, 2021

Great style
October 30, 2021
Previous review

Great style

Date of experience: October 30, 2021
Pennsylvania
1 review
0 helpful votes
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Awesome experience Thank you!
December 4, 2021

Awesome experience and easy to find what I want and size.

Date of experience: December 4, 2021
New Jersey
1 review
0 helpful votes
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My feedback
December 4, 2021

Great experience and I was pleased with the experience.

Date of experience: December 4, 2021
Portugal
1 review
0 helpful votes
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It was Easy and quick.
The Products are of low quality.

Date of experience: December 4, 2021
Brazil
2 reviews
0 helpful votes
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Like chicme but disappointed with the blazer
January 3, 2022
Updated review

Easy to order and fast delivery and lot clothing to pick

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 4, 2021

Good quick easy check out great prices
November 25, 2021
Previous review

Good quick easy check out great prices

Date of experience: November 25, 2021
New Jersey
1 review
0 helpful votes
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Thank you chicme
December 4, 2021

Yo estaba esceptica d comprar pero colmo mis espectativas altamente recomendable y volveria a comprar, muy buena calidad

Date of experience: December 4, 2021
GB
0 reviews
0 helpful votes
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Not pleased
January 3, 2022

Took ages I mean weeks to arrive
Poor quality
Size seems to be way out
Would of returned but would of took weeks to get anything back
Very expensive too

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 4, 2021
Kansas
1 review
1 helpful vote
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Worse misrepresented product.
January 3, 2022

The shoes I received was not what was pictured. I spent $78 and customer service representative offered me $7 in compensation. The never provided me the information to return the item for a refund even though I requested it one day after I received my order. Worse experience I have ever had as a consumer.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 4, 2021
Ohio
2 reviews
0 helpful votes
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Satisfied customer
December 4, 2021

Very happy with my items. Will definitely order again. Although shipping is a little slow.

Date of experience: December 4, 2021
Florida
2 reviews
0 helpful votes
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I ordered on December 3rd and didn't receive my order until December 29th. I sent an email to your company a week prior to Christmas advising that my order had not been received and did not receive a response until today when I received this email

Date of experience: December 4, 2021
Tennessee
1 review
0 helpful votes
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Won't be able to give a complete review until I receive the product and look at the quality of the material and the craftsmanship.

Date of experience: December 4, 2021
GB
1 review
0 helpful votes
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Disappointed
December 4, 2021

Online shop was easy but very disappointing with what I received, looked cheep an tacky not at all like the elegant dress I orderd.

Date of experience: December 4, 2021
Texas
1 review
0 helpful votes
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Wow
December 4, 2021

The quality of the fabric and the suit on general us so good

Date of experience: December 4, 2021
GB
1 review
0 helpful votes
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A hassle.
January 3, 2022

The customer service team did not give me a full refund for my items, they only offered me a 15% refund.
When I contacted the company they told me that they feel returning items to them is expensive and complicated.

When I asked for the 15% refund the company told me that they need to approve the refund review first which took 48 hours.

I finally received a refund but only £4.20 out of £34.64. The company is just not worth the hassle.

The company should not ship items to the UK.
I should of read the reviews on Trustpilot first as I have learned the company is a scam and don't refund you your money when sending the items back.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 4, 2021
Oklahoma
2 reviews
0 helpful votes
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Unique and fast
December 4, 2021

Loved both of these dresses for the special occasion and will be ordering more

Date of experience: December 4, 2021
GB
1 review
0 helpful votes
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Good
December 4, 2021

Good but shipping was a little long packed well fitted well

Date of experience: December 4, 2021
GB
1 review
0 helpful votes
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Fabulous
December 4, 2021

Good service beautiful dress lovely design however you should be able to write a review as short as you like

Date of experience: December 4, 2021