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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,258
This company responds to reviews on average within 16 days

Instant Feedback

238,181 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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Just so so
January 4, 2022

Delivery took longer than I expected but hey you get what you pay for. Items were just ok

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 5, 2021
Tennessee
2 reviews
0 helpful votes
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VERY SATISFIED!
December 5, 2021

Easy shopping! Huge variety! Items were as described, affordable & good quality!

Date of experience: December 5, 2021
New York
1 review
0 helpful votes
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Very bad customer service. It took weeks to inform me the return address. Had to pay for return. And when they finally receive the product, they inform me that I only have 14 days to return it. Making me lose over $100. Worst possible store. Now I don't have the product or the money anymore!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 5, 2021
GB
1 review
0 helpful votes
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It was delivered in the timing promised
It fits well and would recommend anyone looking to buy it

Date of experience: December 5, 2021
Ireland
1 review
0 helpful votes
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Return policy
January 4, 2022

Faulty zip. Unhappy wth return policy. I tried a to make arrangements to return this but was just offered 10 percent if the price of the garment.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 5, 2021
Canada
1 review
0 helpful votes
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Perfect
December 5, 2021

Love pay pal you don't have to worry about your credit card payment

Date of experience: December 5, 2021
Alabama
1 review
0 helpful votes
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Pants
January 4, 2022

Pants to big, order took a long time to receive. Quality looked different

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 5, 2021
New Zealand
1 review
0 helpful votes
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Not happy
January 4, 2022

Spent quite a bit of money and am only happy with one product. Cheap material used with not so cheap price.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 5, 2021
Florida
2 reviews
0 helpful votes
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Not happy.
January 4, 2022
Updated review

I lost my money. Because they do not want you to return the shoes. The gave me 10% of my order equate to $13.00

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 5, 2021

Good
October 30, 2021
Previous review

Good. I just worry that you do not have shoe size 71/2. I hope that's size 8 will fit me when they arrive.

Date of experience: October 30, 2021
Canada
1 review
0 helpful votes
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Plaid dress is the best
December 5, 2021

Excellent and easy to navigate and find what I need.

Date of experience: December 5, 2021
GB
1 review
0 helpful votes
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Hh
January 4, 2022

Delivery time was very long and products were no great quality.
One pair of panties were totally different to advertised picture

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 5, 2021
GB
1 review
0 helpful votes
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Great prompt service!
December 5, 2021

Great prompt service. Received my item very quickly. Lovely clothes.

Date of experience: December 5, 2021
Guernsey
1 review
0 helpful votes
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Lovely sweater in a fair isle pattern.
December 5, 2021
Updated review

Very good, arrived in time for Christmas, thank you!

Date of experience: December 5, 2021

Good sizing guide and very stylish clothes.
June 14, 2021
Previous review

Very straightforward, no faff registration, looking forward to first purchase!

Date of experience: June 14, 2021

Very straightforward, no faff registration, looking...
May 8, 2021
Previous review

Very straightforward, no faff registration, looking forward to first purchase!

Date of experience: May 7, 2021
GB
1 review
0 helpful votes
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Terrible service
January 4, 2022

Customer service poor, telling me it was to expensive to return the dresses

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 5, 2021
GB
1 review
0 helpful votes
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Great fit, awful material
January 4, 2022
Updated review

Quick, easy to use the dress looked amazing in the ad, but unfortunately the cheap material let it down. Websites

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 5, 2021

Quick, easy to use websites
October 30, 2021
Previous review

Quick, easy to use websites

Date of experience: October 30, 2021
GB
1 review
0 helpful votes
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Poor poor poor
January 4, 2022

Awkward & difficult returns process, poor quality item

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 5, 2021
GB
1 review
0 helpful votes
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Delivery
December 5, 2021

Took a while to recive but was happy with what I got wen did arrive just in time for Christmas although was cutting it fine

Date of experience: December 4, 2021
GB
2 reviews
1 helpful vote
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ChicMe is a great company to buy from
December 5, 2021
Updated review

Love the styles and quality of the products. Fit is good too

Date of experience: December 4, 2021

Seems to have great products and reasonable prices...
November 21, 2021
Previous review

Seems to have great products and reasonable prices and shipping costs. Fingers crossed I'm right

Date of experience: November 21, 2021
Texas
1 review
0 helpful votes
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Blouses
January 4, 2022

It was okay not to happy on delivery time but overall good

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 4, 2021
Tennessee
2 reviews
0 helpful votes
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Improvenent
January 4, 2022

Order takes too long to reach you and when it does if something is too small there is not an easy process fir a return

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 4, 2021