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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,351
This company responds to reviews on average within 18 days

Instant Feedback

238,535 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Beautiful clothes
December 14, 2021

Easy shopping online! Shipping is a bit long but totally worth it!

Date of experience: December 14, 2021
GB
1 review
0 helpful votes
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Happy with overall service
December 14, 2021

Easy to order. Item delivered within specified time and very happy with product and price

Date of experience: December 14, 2021
New York
1 review
0 helpful votes
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Good quality- beautiful
December 14, 2021
Updated review

Unlike my first order in which I was never reimbursed for and did not receive. I was halo with this item and the delivery.

Date of experience: December 14, 2021

I never received my last order it was shipped to the...
December 9, 2021
Previous review

I never received my last order it was shipped to the wrong address

Date of experience: November 9, 2021

It was okay
July 22, 2021
Previous review

It was okay

Date of experience: July 22, 2021
GB
1 review
0 helpful votes
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AVOID THIS COMPANY
January 13, 2022

DO NOT USE THIS COMPANY
I bought a dress from them it took 2 weeks to arrive and once received the dress was so different to the dress image advertised.
I contacted them sending images that the dress was nothing like the one advertised.
They offered me 10% off my next order for me to keep the dress.
(This was the first thing I've ordered from them and I don't plan to order again so 10% off my next order isn't good enough.)
I responded No Ive received the wrong item so send me a prepaid return postage label and I will return it back to them for a full refund.
They then replied it's the customer's responsibility to pay for return shipping
(Which is in USA) I'm in the UK
How is it my responsibility to send us it back to them if they sent me the wrong item in the first place?
RUBBISH COMPANY

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 14, 2021
Florida
1 review
0 helpful votes
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Will shop again
December 14, 2021

One item was to large, the chat made it difficult for return and exchange. So I gave it as a gift. But I really wanted it for myself

Date of experience: December 14, 2021
GB
1 review
0 helpful votes
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Really disappointed
January 13, 2022

Sizing is very off. Terrible returns system and offered a maximum of £3 as compromise refund. The postage to return alone would have cost a fortune so was forced to keep items I can't use

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 14, 2021
GB
1 review
0 helpful votes
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Great experience
December 14, 2021

Easy shopping, loads of styles to choose from. Good quality clothing. I've ordered more things off the site.

Date of experience: December 14, 2021
Ohio
1 review
0 helpful votes
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Dissatisfied
January 13, 2022

The items that I received took over a month to get here. They are not as they appear. I will not order from you again or refer anyone.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 14, 2021
North Carolina
1 review
0 helpful votes
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Great Clothes
December 14, 2021

Great shopping experience overall. I would request, when possible, to provide links to other clothing shown in product photos (IE: a link to the sweater the model is wearing for the socks which are advertised/target item). Thanks!

Date of experience: December 14, 2021
Texas
1 review
0 helpful votes
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Not completely satisfied
January 13, 2022

Most of the items didn't fit or didn't look like pictured

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 14, 2021
Colorado
1 review
0 helpful votes
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Upset
January 13, 2022

Upset That the sizes are not true size as to what you say they are

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 14, 2021
GB
1 review
0 helpful votes
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Christmas Present
December 14, 2021

Speedy delivery. Items received on time and well packed.

Date of experience: December 14, 2021
Minnesota
1 review
0 helpful votes
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ChicMe looks good on me.
December 14, 2021

Very easy to navigate the site and prices are reasonable.

Date of experience: December 14, 2021
France
1 review
0 helpful votes
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Ok
January 13, 2022

Ok ok ok ok okokokokokokokokokokokokokokokokokokokokok

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 14, 2021
Virginia
1 review
0 helpful votes
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Not happy, again
January 13, 2022

Second time ordering from there because I had a $10 credit from something I returned previously. They would not apply my $10 towards this other purchase. So I definitely will not be ordering from them again

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 14, 2021
GB
1 review
0 helpful votes
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Very high but I love them
December 14, 2021

Easy to order and tracking number provided so could track right to the door

Date of experience: December 14, 2021
Florida
1 review
0 helpful votes
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Shoes
January 13, 2022

Wrong shoes an you big
I needed the black one w the lower heels a. 6.5 fir n y. Eve but to late now

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 14, 2021
Georgia
1 review
0 helpful votes
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3 outfits gone wrong
January 13, 2022

I ordered these for an event and it arrived a week after. I am disappointed in what received.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 14, 2021
GB
1 review
0 helpful votes
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Dissatisfied
January 13, 2022

I was very disappointed with the service and how long for to get a response from you

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 14, 2021
GB
1 review
0 helpful votes
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Delivery time
January 14, 2022

If you buy a clothes from here you have time to lose a whole stone or two before the items actually come. Takes forever to deliver so might aswell buy a smaller size to lose weight before it comes. Ordered 29th October. Came 22 December.

Date of experience: December 14, 2021