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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Picture not conformed with the picture on your site: no strass as shown on your site. So disappointed, bland color on the teeshirt
Zu lange Wartezeit vom Lieferung
Artikel sieht anders aus
It took a very long time to receive product and does not look like the picture.
I was kept informed at all stages of delivery. Parcel arrived when I was told it would.
Overall I am very happy with my dress but very unhappy with the pants, which I will donate to Goodwill or Salvation Army.
Terrible quality and sizing... always see cute thungs but I will never order again... it takes awhie to show up and then wasnt worth my money
Confirmation email was sent right away but shipping updates were not really provided.
Tardan muchísimo en entregar los productos ya que una0 vez que llegan a la Ciudad lo detienen más de 15 días para que salgan del aeropuerto al domicilio
Actually I place the order in November and I I thought I was not going to receive it cause it took so long for it arrive but it finally came and I was glad
The items ordered were received late and did not fit. And now I don't know how to return them. Please assist.
Nice products. Seems to be easy to do returns. Product looks and feels to be great quality.
Didn't receive them until after Christmas so had no use for them
It arrived late and the quality was not good in any way. It looked so cheap on.
It took a long time to come but, It's cool love the products.
It's a lot on one page. A little overwhelming with all the mercy
Long delivery wait, product not seen great.
Jacket looked good for Xmas day very festive.
Needed to press before wearing it.
Great purchase, as described, true to size! I would highly recommend this teddy!
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

