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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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This company looks great on the outside but when trying to resolve a customer service issue is an absolute nightmare I ordered an item in November 2021 and it still has not arrived I have wrote back-and-forth of the customer service department with them just constantly telling me just be patient a few more days just be patient a few more days no resolution I have asked for a refund multiple times since it hasn't arrived in over three months they will not give me my money back and then insulted me by offering 200 points toward her future purchase which actually equates to $2 US dollars this was extremely insulting to me I feel like they have held my refund hostage because they have their money but I still don't have my product
Good I love it very fast delivery and food products
Cute dresses at inexpensive prices. I've probably ordered 5 dresses from here and like them all.
Rücksendung zu kompliziert jhh in ghnggggghhgffvghb
Good customer service, good quality dress, perfect fit, quick delivery Highly recommend this site
Slow delivery, panties tight compared to tops"……………………..
Arrived to late and not everything fit. Too small or too big
Bad experience
Could not return products back for my money back
The product I order was delivered within the specified time and when ordering the process is easy.
Sehrunzufrieden wahre die später bestellt ist da andere nicht ausrede pandemie
Won't exchange or do refund.
They gave me the wrong size.
Would not let me talk to the seller.
It's easy to choose. Almost all of my friends asked me where did i get it?! And of course I told them its from ChicMe. They really like it!
If you would have told me when purchasing it was coming from China never would I have ordered it. Gift never arrived until after Christmas. Your company better put a notice on orders it may take 4-5 weeks before arrival. Coming from China. This really sucked! Never again
Poor Quality, price not worth it. Shipping takes too long
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

