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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Bon site il y a de belle chose met je pense que certain article sont pas tous de bonne qualité
Whenever I order from the website the items are great quality. Sometimes the shipping takes a bit longer.
I ordered an extra large however the skirt set seems to be a small. Does not look like the picture shown for the skirt set. Will not order from this company. Poor quality
Belle matière
Taille impeccable
Robe bien taillée
Easy Service, fast delivery.
Size of the products is fitting.
Products are okay.
Material descriptions could be more detailed.
The prices were reasonable, but the shipping took a month, did not realize at the time I was only $10 shy of getting faster shipping, and couldn't go back to add $10 in product.
Wished there was an option for express delivery and and better Estimated delivery date
Beautiful and look. So. Nice yes, I got my cloth easy and I love what I pick.
A lot to choose from. Reasonable prices. Sizes are not true to size but I was able to fit into all 3 shirts.
The shirt was right and even bought larger based on the grid and still tight. The pants are accurate and pattern is accurate. Nice fit. The stockings are too loose and not able to tighten the strings, but super cute and sexy
The dress is cool and the colors are excellent. I have to amend the pant material.
I haven't gotten the previous order yet.
The dress appears nice but I have to see it's quality.
Took longer that was told when ordered when contacted customer service they no answer takes time and rude
User friendly site, found what I was looking for. It was pretty easy
Order came way after ir was suppose to and only the jackets were of any quality. The hoodies, sweater, and shirts are cheaply made and the sizea are NOT consistent.
Like the products that are shown and can't wait to see how they look on me!
Had a great experience shopping.
Can't wait to see what you have coming soon.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

