Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
















Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Terrible products, horrible customer care, delivery late by a month. I will never be using this website again.
I might buy again only if the the items I liked were in the sale and were very cheap, I found that the quality of the items I brought was very cheap and not worth what I paid.
Always fun shopping. I purchased the pajama set for my niece and she loved them. I love my sweaters and other products.
My experience with ordering was fine, the product... not so much!
Everything fit great just took a long time to receive the items would be great full if you could cut the shipping time in half if i need the outfit by Easter which comes in April i would have to order now the first week of March and still may not have it in time for Easter, I know it will not be, easy to do but please try.
Thank you
One item was so cheap and I tried to submit a ticket of complaint and the system is not set up to do so because I asked a question during order preparation it wouldn't let me do a second ticket submission
It was easy. The prices were right and the styles are cute
I have sent several messages and no response as to returning items that dont fit
It was wonderful. Love the clothing and it's always the right fit. Would order again
Item looks cheap and quality of material is also cheap. Pants are are through and not true to size
Finally I received my order after 2 months, but the order was received complete thanks
I loved the shoes and also fast shipping I recommend this product to everyone who don't want to pay the real Croc prices
The products are even better in person. Better than Fashion Nova.
I bought 8 items and emailed about returning 6 of them, because they were very cheaply made, to get a refund and they responded saying that I'd have to pay for shipping if I insisted on returning for a refund instead of accepting a $10 gift card. So I sent the stuff back, but I never received my refund for the items that I returned (>$100 worth of items). I provided the order number, the 6 item names and numbers that i was returning and included the tracking number of the package that I shipped/paid for and they received 6 items months ago. All I got in return was an email asking if I received the 8 items in the first place, probably so they can say they don't have to give me a refund because I received the shipment at one point. I even emailed for an update on my refund and they never got back to me. Never buying from this sketchy store again.
Chicme offers a variety of clothing, but the quality of certain products can be off. I will try them again in the near future.
Ich wollte eine Rücksendung schicken, aber sie gaben mir nur eine Adresse in den USA, die Rücksendung kostete mehr als alle Produkte. Solange es Chic me Deutschland gibt, ist auch hier ein Pfand normal, basiert aber darauf, dass die Person die Retoure nicht mehr zahlt und somit verpflichtet ist, die Bestellung zu bezahlen. Er könnte sagen, dass die Rücksendung nur in den USA erfolgt. Schade, dass sie meiner Meinung nach frivol sind.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

