Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
















Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I ordered a few items from this site because it uses afterpay. My total was 237.00 and I feel like the only thing that was worth the money was the fake necklace that I purchased. After several attempts to inform, the company that I wanted to return the items, then to read the return policy and sending pictures of the items that I didn't want due to poor quality of material etc etc I was told that I waited to late. Not true. I hate this company and now I'm skeptical of ordering g anything from any company online. Please view the items I ordered and the items I received. I thought I had finally found a good website with decent prices clothes and that I would continue to order from. I don't really go anywhere but church. Work and occasionally out with my family.
Items were easy and fun to order. Was happy to receive them before Christmas. Unfortunately these items just run so small for the average person.
The clothes were very disappointing but I guess you get what you pay for.
I tried to return items but there is no returns policy.(
They have offered me a small discount and to keep the 2 items.
I accepted that (but haven't received any money yet)
I've got the to items ready to give to a charity shop.
I learnt my lesson :(
Schnelle Lieferung, tolles Produkt, gute Qualität, paßt perfekt
Okay. Wish I would have gotten my dress sooner and wish the dress was a little more thick. But the dress is pretty and blue just like the picture.
Everything was good, but i dont like how the product look. The fabric is a lot diferent than how it look in person.
First time ordering from your company and I liked the outfit that I was ordering
Excellent service great price. Thank again u have so many beautiful dresses etc. I definitely will continue to get all my special occasions outfits with ChicMe! Keep up the good service and great prices.
If I could return it I would! What a disappointment
Ihvgh huvh uytgh yuug uutu utyu utgå uytyh trygg utgg
The outfit was really cute but when I received it, it looked like it was going to fal apart. The feathers were not even attached well.
I'm hoping these styles fit. Love the look... fingers crossed... love the coupon options.
I had no problem with my order and will definitely order again. I already shared this site with my friends.
UPDATE!
In writing my last review, I was not happy with Chicme's customer service on returning items that did not fit. Since then, I was contacted by customer service and was offered a refund minus the shipping (which was fine) and provided a shipping return label. Sometimes things just don't work out and I appreciate them letting me return the items.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

