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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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So far so good. All items have come in a timely fashion.
Excellent value, very classy, we're slightly loose but I managed to alter them to fit snuggly
Love the quality and look of the things I have purchased.
Would like to return the items. Give details on how to return the items.
I don't receive any acknowledgment of my order once placed or even shipped. It would be helpful to provide an update to the consumer.
This was the first time I ordered from you. I ordered my size according to your size chart & the dress is beautiful but too small for me. It's cheaper to give it away than to send it back
I don't understand all these reviews. This company is the worst I ever dealt with. I ordered two dresses and they fit horrible. Left side longer than the right, material was cheap and horrible, definitely not like the picture and it's been impossible to get a refund. I sent the dresses back for them to give me another excuse as to why I can't get my money back. How are they still running? All these FALSE great ratings. I will make it my business for people not to order here.
Ordering was easy, purchased items arrived in a timely fashion, many items didn't fit and there are no instructions to return.
It was my first time to use ChicMe. When I received my parcel I was so happy with what I ordered as it came exactly as what I wanted..
Love all of it but my major complaint is that the sizes are not a true size
Je donnerais un avis lors de la réception de ma commande, mais les choix des articles sont sympas
I received it fast, but I think the quality isn't as good as I thought it would be, with the price I paid
I don't like the fabric but the design of the dress is very nice it's designed for formal outings but the fabric is not the fabric is a T-shirt fabric which you can't wear for formal outings
Amazing & Fun
Your clothing line is fun & festive & theirs a variety to choose from. The feel of the material is Amazing. And the fit is nice as well.
It was simple and easy. Just type in what you want and different designs, types and styles appear! Great experience
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

