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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Pour une première commande sur le site je dirai que je suis assez satisfaite. La livraison est rapide le seule bémol est juste la qualité de certains articles. Sinon rien a dire
Don't buy it! Nothing on this website is like it looks in the picture. Then they give you the run around about returning it making it difficult to do! I sent the stuff back and they kept my money so I'm reporting them. Believe me! Try shein! It's much better with much better customer service and cheaper with more quality items
Delivery took really long, two items not as expected
So much to choose from, excellent selection, easy to navigate your site, pricing is very good
Delivery good. But too I picked was not as nice as photo.
Easy checkout, will wait and see what product is like, looks perfect in picture
La calidad de la tela no es muy buena deben mejorar la xaludad de las telas
Need to buy 1 or 2 sizes bigger. Quality is not the best but we can not expect too much because of price
I saw this floral 2piece and I just had to have it. So I made my first purchase and in a matter of days it was delivered carefree to my box. True to size and nice quality material. It was exactly what I ordered.
I had to follow up with the seller to see where my package was. Tracking wasn't easy
Very good experience to find new outfits at affordable prices
Great styles great value, not on the high street, want something different then shop here.
I was afraid this site was a "wish" site but I was pleasantly surprised! I was kept up to date on my product and the sizes were accurate.
I placed my first order with this site and was utterly disappointed. Firstly I was sent a tracking number for my order and at no point was I able to track the package which took forever to get to me. At one point I started thinking this site was fraud.
There is no contact information to reach them, only a whatsapp link. I sent a message using the whatsapp link and got no response to acknowledge that the message was received or to respond to my queries. NOTHING!
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

