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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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The nose piece cracked and broke off at the top and a small piece fell off.
Shipping updates didn't come and barley gave me information.
Unable to apply discount coupon new5 to get 5 bucks off
Took about a month for shipment
Forgot one item that they eventually shipped later
Waited a long time for delivery. Only to get a dress far from what I had expected.
This was my first online shopping experience with ChicMe and I am very happy with my purchases. The outfits make me look sexy and fabulous. Look out world!
The butterfly chan i received already completely broken try another one, if its again bad quality I stop ordering.
Article parfait, trés long a arriver, mais des article de qualité
I love the clothes except for the grey dress that was advertised as linen, its really polyester.
The ease of browsing the website. The reviews of hoe the clothing looks and fits
I love the clothes but delivery time was slow the app is good
First time buying so still wating for my purchase hoping to give you a 5 star
The delivery time was quite long. The item is pretty, more or less as on the picture, but the quality of the tissue is not really good, plus it is very transparent
Up until this shipment, it was good but this last order I was disappointed.
May be they will add plus sizes in the near future.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

