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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Cheap looking products and material different from pictures. Looks better in a picture than%
Love Chicme! I get soooo many compliments, i love rhe way the clothes feel and look. I just changed careers from Restaurant to real estate and i lost 70lbs so i literally have nothing to wear. Its been a true blessing to find Chicme, because my closet need help!
It could have been a good enough clothes store but forget it if you need to return anything! They tried 4 times to give a 10%, then 15, then 20 then 30% refund. Eventually I managed to get the address fir shipping my return back (that I paid for). It has been received a week ago and they still don't want to refund me because the receipt of my usps label dies not show the weight! Seriously? Never again... buyer beware!
I ordered my usual size but the pants were to small in the waist. I also ordered a grinch t shirt and it was not the quality shown in the pictures.
Love the variety in clothing. Love the fabric. Stretch ability in most of them
Material was so cheap very disappointing - I was so upset i just threw it away in the trash
Good service. Bad products. Won't be buying from chic me again
I am giving ChicMe another chance. The only reason I am giving 3 stars is because My last order on last year that I returned was never refunded or merchandise never sent back. I hope this shipment is correct. All a girl want to do is be CUTE!
And given a second chance I received Plus Size Striped Print Tie Front Ruched Shirt Dress when I ordered a romper... I am afraid to send it back because I have not been refunded for my last return which were 2 items. I would rather gift the item than to not be compensated. Besides... it took over 30 days to receive my order.
Good experience easy to order and received in a tomy matter
Delivery took way too long and really not a great fit for me as short in the arms.
Both of these items should have been readily in stock and have no excuse for how slow it took.
Did not expect it to take so long but got all my order mostly ok for what I paid sizes a bit on large side but doable
Pleased with 2 out of 3 items. Will shop again,...
The bra was fine for an affordable comfortable bra, but it wasn't as fabulous as expected. I wish it came in cup size options. Mine was a little big, so instead of pushing up my bust when tightened, it just squished the material. The material was okay, but the seams were coming apart upon arrival.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

