Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
















Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I purchased a pair of sneakers from this website that looked similar to Converses. I took a very long time for me to receive my purchase. Once I received the sneakers, they looked NOTHING and I do mean NOTHING like the shoes on the website. They look like costume shoes. I wasted my $30 on a pair of sneakers that I WON'T be wearing.
One of my items was old out and they gave me an alternative with no issues.
Lots of great items... too bad they don't look like the photos
As always, my overall experience is first class. Will definitely use again.
This guys have the best customer service, they respond in less than 24 hrs
Excellent service
Delivered in good time.
Love the dress
Purchase came in Timely manner.
Quality of item was fine
Items as described and the picture, delivered within specified time frame
Quick easy online service with nice discounts. Nice quality clothes some colours slightly different to pictures but still worth keeping
Timeless but we'll worth the wait the clothes fit perfectly and they look amazing
I'm having a difficult time with the company about the refund policy
Très déçue des produits, les avis sont mensongers rien de terrible
Fairly straightforward just hope the clothes are up to scratch.
Love shopping at chic me, clothes fit perfect, just needs to up grade on shipping.
Sometimes I would buy more things but alwsys nervous because returns are not easy and very expensive.
Items too small and having trouble figuring out how to return them
Delivery was a bit of a wait, the items I've ordered so far are good value for the price and looks expensive
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

