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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Muito boa qualidade, variedade, diferentes.
Site seguro, e rápido
Jumpsuit is cute but fits body but not arms at all. I can't bend my arm.
It was difficult to understand the order. I hope I am happy with it when it arrives. I read the reviews so I went a size larger than I am. Since top does not give.
It was an overall great experience.
The price was amazing! I wish shipping was a bit faster though.
Longer than expected, but was right on time. Thanks for all you do and will be returning soon.
Items very late but the support received when queried was very supportive
Don't order with ChicMe!
I ordered 6 items. First of all it arrived after like 6 weeks. Then the order wasn't even complete, 2/6 items were missing!
They wouldn't give me a refund or send my items either, saying the „shippingweight" was correct.
Customerservice is miserable, not helping at all!
DONT order there, save your money and spend it on SHEIN! They are reliable and don't lie to they're customers!
I purchased 6 items as gifts; however, when given to my family members the items were too small and the quality of the material wasn't what we expected. I submitted a request for refund, sent the items back per ChicMe guidelines (tracked via UPS). I received an email stating they received the items but my money wasn't going to be refunded because the weight of the package was incorrect. They don't reimburse for shipping so how can you tell me you won't refund my money. I purchased via Klarna which is now involved. I wouldn't recommend purchasing anything from ChicMe.
Again, they have the items but you don't want to refund my money. SMH
Takes too long to ship. And deliver. Almost thought it was a scam
Good quality did wait along time for it and still waiting on another dress that was ordered 8 weeks ago
I order from yous all the time love the quality
One thing I look for with online shopping is the size chart. Very easy to find the fit size I want and if not, I can be notified when my size is in.
The only thing I would say is to add an area for where to place the package upon delivery.
Love the pictures of the product, love the styles... I just hope the clothes fit me. I'll do another review once I receive and try on my shipment.
I like the product offered here and it is easy shopping and receiving my order. I will definitely continue to shop here.
The ordering was the easy part… no coincidence there…. The delivery took an absolute age … I'm talking weeks and when the dress came it was very poorly made and both straps were broke so I chucked it … no point waiting an age for a refund that prob won't come!
Good, but they did not meet the delivery date, the sizes very accurate, and if they delivered the complete order
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

