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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Easy shopping and easy payment. Love the pictures of the clothes.
I ordered and products were here within a couple of weeks, one of my blouses was out of stock at the time, i was notified by email and given the choice of waiting or cancelling, i choose to wait it wasn't long after the rest of the order
I wasn't sure if some things. I wasn't certain if the tye dyed purse came with the tye dyed slippers. I couldn't find it separately. I didn't find any purses.
It took quite a while for me to get my order. It was a slow process but everything was in my order
The item I ordered took too long to arrive and was therefore no use to me when it eventually did arrive. I should have been given an expected delivery date prior to completing the purchase as I wouldn't have ordered the item in question.
My order took a month to get to me.
I contacted them for tracking as they not forthcoming.
When received was too late for my occasion & poor quality items.
I want to return to get my £36.00 back they then barter 10% no 20% no money £36 to be til a freight fee £2.88 taken of disgusting service
Very poor quality. Definitely not like the picture. Looks cheap and awful material..
Terrible quality nothing like the picture. Very disappointed. If only decent cotton had been used
Iv been looking for a dress to wear to my brothers wedding in Italy, overall I am very happy from start to finish with my experience with ChicMe.
Es hat etwas gedauert, aber Ware ist super, spitzen Preise,
The outfit was a beautiful color but it was too small. I sent a message to return it hit have not received an email.
Delivery took forever. More than 3 weeks. Bad quality on the dress Took my 10 points away!
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

