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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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The 2 outfits were not what I expected material-wise and fit
Very disappointed with the quality of the dresses.
Product badly made from cheap fabric. Return policy difficult. Looked horrible on me and material wasn't quality enough for the dress style
Bis jetzt sehr zufrieden. Lieferzeit etwas lang aber ok
Ordering service delivery absolutely fine but have returned the product nearly 2weeks ago and not received my refund?
Shipping too longer than expected, closer to 3.5 weeks. One of my purchases was absolutely beautiful win!
Je ne racheterai pas sur votre site
Sur votre site les vêtements sont magnifique mais une fois recu quelle deceptions
They fit nicely except for the white dress. It was a good guess based on the pictures.
Your items are not desirable at all. They may look good on your site but the actual items are trash. Please let me know how I can return them as I am totally not happy
Décevant, le produit est mal coupé, couture mal faite.
Cute in the picture, but, I definitely won't buy from them again
Loved what I ordered. Came in a timely fashion. Will order again soon
I was cautious seeing such cute stuff on a fb add... so I just ordered 3 things. I had an upcoming mexico trip. They were perfect and I'm ordering more! Thankfully they came in time and amazing quality. Tons of comments!
Dresses were cute and true to size however the shirt was not as it's shown in the photo.
Hated both tops but was told no returns but I could keep tops and get a 25% credit. Why do I want to keep tops that don't fit? Won't buy here again. And still no credit.
It takes too long 30 days to arrive and then your unhappy
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

