Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
















Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Payment Method is Difficult! I almost became frustrated and did not place an order…. But I really wanted the fancy shoes…. So I kept trying to make the payment.
Very happy with order process and happy to have found a company I can depend on to be professional and caring about their customers.
My order took forever to come (over a month, just for the items to be cheap and small). I will not buy from this company again. Ever
Dresses took a month and half to reach me and when I got them they were paper thin! Not worth your time or money! Customer service gives you the runaround and will not refund you
Found the sizes of clothing was much larger than anticipated. Nice clothing and fortunately had a friend to give them to.
Waited too long then had problems as sizing incorrect, will not order again lost money as only offered a percentage of goods not a refund
Easy to use website, not received first order yet, but looking forward to it.
TOOK THE ITEMS A LONG TIME TO COME AND MOST WERE NOT AS EXPECTED. THE ONE THAT I REALLY NEEDED FOR AN UPCOMING EVENT IS DEFECTIVE.
Long waiting,
Poor quality on two of the purchases.
Love the dress an will order again if need I usually order a med but was skeptical about the mesh so I ordered a xl it fits just a lil loose but perfect for me
I ordered my daughter in law a dress on 4/7 and didn't get product until 5/5 and the quality was poor.
Do they send items? Yes, but listed sizing is not accurate (the large was bigger than an XL of the same dress). Also is going to take 2-3 weeks to get your things. Good luck trying to return, they'll jerk you around for days offering discounts until the return window is up.
Took more than a month to receive. The products were not as expected and as described.
A place 2 order with u on the same day but over mouth later still wait very poor yes the dress a got a like
Terrible, I had to wait a month for my items and when I did receive them I was NOT happy. The material and the quality was not executed satisfactory. See individual reviews.
Very poor quality. All items are going straight to garage sale. False advertising. All items were disappointing and look nothing like the photos on the site. Do not recommend purchasing 1 item of clothing!
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

