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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,258
This company responds to reviews on average within 16 days

Instant Feedback

238,174 reviews

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Great
December 1, 2023

Great clothing and prices, clothes that fit well and suit me

Date of experience: December 1, 2023
GB
1 review
0 helpful votes
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Fantastic
December 1, 2023

Ordered before and was pleased so ordered again over the moon with my clothes

Date of experience: December 1, 2023
Canada
1 review
0 helpful votes
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Very disappointed
December 26, 2023
Updated review

I was very disappointed with my outfit, not abit like the photo and can't send it back because it's too difficult to get a return tag, I will never order from you again.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 30, 2023

Enjoying it
November 12, 2022
Previous review

Enjoying it

Date of experience: November 11, 2022
GB
1 review
0 helpful votes
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All good
November 30, 2023

Good delivery was a bit slow but it arrived in time

Date of experience: November 30, 2023
California
1 review
0 helpful votes
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Cute, cute, cute!
November 30, 2023

The top was exactly as pictured. I got many compliments when I wore it.
The only complaint was the amount of time it took to get them. I ordered two for my daughters as well and they were for Christmas presents.
I didn't get them in time.

Date of experience: November 30, 2023
GB
1 review
0 helpful votes
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Everything fitted
November 30, 2023
Updated review

Perfect! Had to waiting a little long for delivery but once had delivery i was happy with the things i orderd

Date of experience: November 30, 2023

Loved it
November 17, 2022
Previous review

Lots to choice from, easy app to use. Will update more once recieved item. Thanks.

Date of experience: November 17, 2022
GB
1 review
0 helpful votes
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Undelivered item
December 26, 2023
Updated review

Back in October I purchased an item from chicme and I am still waiting for it to be delivered. It is now the end of November. After several emails from chicme telling me it was unable to be delivered and I should contact the post office, which I did. The post office did not recognise the tracking number. I have asked for a refund and chicme are telling me because the package as already been shipped I am not entitled to a refund on the shipping, but I can have a refund on the package. My issue is why have I paid for something I have never received. I feel very disappointed by the treatment I have received and will never buy from chicme again or encourage my friends to either.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 30, 2023

Quick and easy
July 16, 2021
Previous review

Quick and easy

Date of experience: July 16, 2021
GB
1 review
0 helpful votes
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Bad bad service
December 26, 2023

The website never works when we need to return something

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 30, 2023
GB
1 review
0 helpful votes
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Casual summer loafers
November 30, 2023

Took a while to get here but are exactly as described…I would go up a size from your usual shoe

Date of experience: November 29, 2023
Arizona
1 review
0 helpful votes
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Wrong size sent
December 26, 2023

I had ordered medium tops and was sent large tops that were too big for me

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 29, 2023
Georgia
1 review
0 helpful votes
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Wow!
November 29, 2023

This sequined Shacket is exactly as it appears! I love it! I got the khaki color and it's perfect! Well worth the money. Best thing I've received that came from China! Might run a tad small. I'm a large and got xl and it's perfect.

Date of experience: November 29, 2023
GB
1 review
0 helpful votes
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Order in plenty of time!
December 26, 2023

The products I like but it took almost a month to get them delivered! When I contacted customer service they said it was due to items being popular and out of stock? Why items are being advertised on their website that are out of stock is beyond me! Got offered a £5 voucher to use with them by way of an apology which I don't think was good enough. Don't think I'll be using again

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 29, 2023
California
1 review
0 helpful votes
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Shippinh
December 6, 2023

Love the product, but shipping took almost a month by then didnt need it, but love it do much im keeping it

Date of experience: November 29, 2023
GB
1 review
0 helpful votes
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Lovely clothing
December 6, 2023

Really lovely clothing just took a month to arrive so not suitable if needed within a week or two

Date of experience: November 29, 2023
Germany
1 review
0 helpful votes
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Easier to keep the products that don't fit and have poor quality than return them and pay for return

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 29, 2023
Canada
1 review
0 helpful votes
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Dishonour their return policy
December 26, 2023
Updated review

Company initially offered 10% refund and said I could keep products. I said items didn't fit and I wanted to return items for full refund. The company then fought me in returning items and out of my frustration with dealing with company I accepted 50% refund and kept items which I gave to charity as they didn't got me. I have no faith in this company and will never purchase from them again. They do not back their own policies

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 29, 2023

Going site difficult to search
November 15, 2023
Previous review

Going site difficult to search

Date of experience: October 22, 2023
Arizona
1 review
0 helpful votes
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Sizing
November 29, 2023
Updated review

I love my new outfit. Unfortunately, the size was too small and I would like it exchanged for a medium or large size.

Date of experience: November 29, 2023

Thank you!
October 20, 2021
Previous review

Thank you! I love your styles!

Date of experience: October 20, 2021
Canada
1 review
0 helpful votes
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Quick delivery. Beautiful tops.
November 29, 2023

Overall. Great experience. Easy ordering. Quick delivery. Items are beautiful. I will order again.

Date of experience: November 29, 2023
California
1 review
1 helpful vote
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I ordered some things back on September. 3 weeks after that order was still no shipped. I contacted customer service and asked them to cancel my order. They didn't and shipped anyway.
I returned the order and they refused to refund my money… over $130… PayPal wasn't any help either… this is just a scam company… don't buy there. Clothing quality is awful

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 29, 2023
New York
1 review
0 helpful votes
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Dissatisfied customer
December 26, 2023

The item does not look like the advertisement. They offered me $4.50 to keep it. My request for refund within 14 days was denied

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 29, 2023