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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Never tried or heard of Chic Me before so didn't know what to expect from the service or quality. I was a little worried when I didn't receive any emails about my order but when my delivery arrived I was pleasantly surprised and happy with my purchase.
Not good one; low quality products highly disappointed
Nice product fast shipping I would order again from this company
Not satisfied will not order did not receive one item but paid for it
Easy to order kept updated when shipped then Royal Mail took over about delivery date
My dress fit perfect. Love the material the dress is made of.
Great customer communication, fast shipping. Always correct order
I ordered a dress from another company that's also overseas a week before I received the chic me outfit and I received the dress within a week. Why did it take your item five weeks.
It looked exactly liked the pictures the material was great and the sizing was a little big from the bottom half but I loved it! I kept getting compliments!
I did have an issue with some writing on the backside of the pants. It looked like it was written directly on the suit instead of on the bag and I still, to this day, haven't been able to take it off. It wasn't HUGE writing but it was noticable from the distance. I tried everything and couldn't get it off.
Everything I've ordered fits and ships. May have only returned one and it wasn't complicated. Pleased with quality.
All good so far! This is my first order and apart from one item being out of stock, which was refunded with no issues, I am really please with my purchase and have just placed another order...
All new tome. Like what I have seen. Hispanic looking.
But I don't like to wait that long for things to be delivered. It took almost two months.
It took over a month to receive my order... unfortunately nothing fit... clothes are made really small! The refund process was not easy. I had to go back and forth and only offered 45% of a refund as, i was informed the system would not allow over that amount to be refunded. The policy states I can refund unworn clothes in original package. You should make your return policy more specific! I was orgiinally offered 30% and not return the items. I had to negotiate back and forth and just agreed to 45%. I will never order from this website again!
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

