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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Love everything and everything fit well. I will order other things again.
Easy to pay, however an estimated delivery date would be appreciated
So many choices and easy to use website. Beautiful clothes and quite good quality
Perfect, simple easy to use site! Products came wrapped beautifully and in fairly timely fashion
Very simple, beautiful selection at amazing prices
The sizing being inconsistent is a huge problem... yet the prices are so cheap items are not worth returning. Shipping is waaaay too long. I live in the US, but shipping still takes too long.
Overall I do think the items were cute. I have ordered XL before and able to wear but the pieces I chose this time just didn't work except one.
Easy to order. Clear sizing and easy to pay. Dress was okay
Well. Your Products the way the models wear the dress different angles good quality this is gonna be the third item that I've bought off your website looking forward to getting my second order with you guys
I have order from you b4 and it come out Quite fast
I HAVE RECEIVED 2 EMAILS TELLING ME THE SAME THING "SORRY" BUT CANNOT REFUND SHIPPING FEES. WELL I'M SORRY BUT YOU EITHER DO REFUND MY FEES OR I SHALL CARRY ON GIVING BAD REVIEWS, ALL DAY AND EVERYDAY IF I HAVE TO. I HAVE TOLD EVERYONE THAT WHAT YOU SEE ON YOUR SITE IS DEFINITELY NOT WHAT YOU GET. YOU ARE A DISGRACE OF A COMPANY, I WOULD DESCRIBE YOU AGAIN AS ROBBERS CON ARTIST SCAMMERS LIARS AND BLACKMAILERS, I DON'T WANT YOUR CASH COUPONS TO USE ON MORE RUBBISH, BECAUSE LET'S BE HONEST THAT IS WHAT YOU SELL. IF I CAN HELP PEOPLE FROM BEING SCAMMED I WILL. WHAT I HAVE NOTICED IS THAT A MOST OF BAD REVIEWS COME FROM UK COULD YOU EXPLAIN THAT? ALSO WHAT DOES IT MEAN ON REVIEWS WHEN IT SAYS INVITED? IS THAT WERE YOU HAVE WRITTEN REVIEW YOURSELF
Service is very good, I'm always informed of any issues with my order. Only thing is it takes quite a while to receive my orders.
Easy to order and fast delivery would order again Thank you
Not easy to navigate sizes the products are cheaper quality than expected
It was ok and easy to order online, the website has some great clothes on to.
Over all great experience, though the product was late, but in the end had a great night my partner
Sehr kompliziert die Produkte wenn die große nicht passt Zurück senden.
I've ordered twice now and not happy with the products. The sizes are waaaaayyyy off!
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

