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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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The order took far longer to get here than I expected and the sandals are cute, but do not fit quite right, regardless of how they are adjusted.
The item does not fit correctly and it took way to long to come in. I would like a refund.
Beautiful bathing suit can't wait to wear it!
Fits perfect
I had been seeing advertisements for Chicme and the clothing looked nice. I ordered the product and it was delivered. I opened the packages and let me tell you everything looked cheap and it was 3 times larger then projected. The polyester fabric used was crude, coarse, and poorly stitched. So, I prepped to return the items no biggie right until you spent 20 minutes trying to figure out how to return. There is NO actual person to verbally speak with just text through WHATSAPP (text not talk is this a Chinese Sweat Shop? What legitimate business communicates like this?). There is a 24 hour delay in responses (is it that the translation delay). So finally I get the return address. I ask if i have to pay for shipping both ways (because I would return everything) and i am told no only to find out it is a lie.
If I could give minus stars on quality, customer service and the fact I spent $24.01 for nothing.
Caveat Emptor
Seem like it took forever but I received the items and I'm satisfied.
Easy to shop on this site with beautiful clothes. Most of all the seller follows up to be sure the items have been received. 2 thumbs ups
This has been the worst shopping experience of my life. It took them over three weeks to ship the product all of which I begged them to just cancel the order but they refused. The promised a return once it arrived for a full refund. Non of the merchandise was as described or pictured. They promised a return and refund for the entire three weeks they refused to ship the product. Now the product arrives and its All trash, completely see through, cheap materials, nothing fits correctly. They are refusing to process the return at all and took $270 of my money then offered me $27 for the inconvenience of having to keep their trash! I'm beyond upset. This has been the worst most stressful shopping experience of my life. The company has the worst products and are Absolutely terrible to deal with
Takes a month to get items shipping updates are horrible
There was no option on delivery address on check out
Overall experience has been quite bad almost a month to receive my order, and now CHICME give me a return slip so I can return some of my item and obtain a full refund!
Bad everything is thur email no live person to talk to
Deberían acortar los tiempos de retraso en las confirmaciones de los pedidos, y mantener actualizado el proceso de envío
It took close to a month to receive.
As for the outfit, I wish the panty and cover up were not sewn together.
It seems like a long term to wait but some of the sizes didn't match up other than that nice experience
Great all round service from ordering payment right through to the delivery
It was good and arrived in a timely manner. I am enjoying the products.
Nigdy więcej nie zamowie z tej strony. Pieniądze wydane w błoto. Ubrania poszły do kosza.
Really disappointed, clothes not great quality, 1 dress arrived having not been sewed at seams. Delivery took nearly 1 month. Don't believe tracking information. When I contacted company they said it was in UK the problem. But it hadn't even got to UK. As soon as in UK royal mail tracking information correct and took 4 days to arrive at my address. The company kept fobbing me off and asking me to be patient. Sorry but a month for delivery when you need the items for your vacation is not acceptable
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

