ChelaReviews 2

The company's reputation appears to be significantly impacted by issues related to sizing and customer service. While some customers express disappointment with the fit of the clothing, particularly for plus-size options, others highlight frustrations with the return process and lack of communication regarding refunds. The delay in processing returns and the absence of responsive customer support have led to a negative sentiment among customers. Overall, while there may be potential for quality products, the current service shortcomings and sizing inconsistencies are major concerns that the company needs to address to improve customer satisfaction.